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Job ID91256

LocationHighlands Ranch

Full/Part TimePart-Time

Regular/TemporaryRegular

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Why Work at Children's....

Here, it's different. Come join us. Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day. We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report. As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

Job Overview

The Patient Registration Representative provides administrative support and high-level customer service support to patients, families, internal team members, providers and referring practices in admission, registration, insurance management functions, and check in/check out.Supports departmental and organizational goals including pre-service collections registration quality and patient family experience.

Additional Information

Department Name: South Campus Patient Access Job Status: 24 hours per week, eligible for benefits Shift: Days/Evenings. 6:45am - 7:15pm. Weekends and holidays required per department needs.

Qualifications

EDUCATION - High School Diploma or GED EXPERIENCE - One (1) year of healthcare and/or administrative/customer service experience EQUIVALENCY - A relevant associate or bachelor's degree may substitute for the required experience on a year for year basis.

Responsibilities

POPULATION SPECIFIC CARE No direct patient care.

ESSENTIAL FUNCTIONS An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform. Provides patient support services which may include registration, scheduling, patient greeting and providing directions, patient check in/out and follow-up visit support. Provides customer service support and assistance to patients, families, physicians and other internal/external customers. Supports health insurance management functions by collecting patient insurance information, documenting the patient's method of payment and/or collecting payment financial responsibility. May also include supporting referrals and pre-authorizations and benefits/eligibility determinations. Ensures patients are informed of benefits and associated costs by creating and communicating personalized estimates of financial responsibility. Provides and obtains signatures for the appropriate treatment consent forms from patien s/families. Maintains current understanding of patient access policies, state laws and regulations including acknowledgement documents, legal guardian verification and consent collection. Obtains and documents patient demographic information. Receives patient calls or inquiries to schedule appointments, complete registration functions and route calls as appropriate. Performs data entry functions, including entering patient demographic information and patient updates in a medical records... For full info follow application link.

Equal Employment Opportunity