Adecco is partnering with a global pharmaceutical organization in the recruitment for an onsite Pharmaceutical Laboratory Administrative Coordinator in Highland Heights, Kentucky. Apply today!

The anticipated wage for this position is between $17.00 and $ 17.50 -Hourly wage depends upon experience, education, geographic location and other factors.

Essential Functions:

· Acts as the point of contact for laboratory sites and monitors through email or phone, monitors, tracks, manages, and ensures resolution of all complaints, discrepancies, concerns, and escalates to management/appropriate department to ensure satisfaction of internal and external customers.

· Triages calls where necessary to appropriate individual/departments and follow through to resolution. Continually reviews exceptions to resolve so that the data is cleaned within the agreed timelines.

· Resolves queries so that efficient and timely sample analysis is undertaken by the laboratory, so report turnaround time is met.

· Notifies the sites and all necessary contacts via telephone/email of all relevant critical/voice alert values/study specific requirements.

· Follows the specifications and scope of work to evaluate requests for any additional test(s) (test performed in protocol) to be added to a sample. Evaluates the request for out of protocol testing following scope of work for study. Facilitates requests to the appropriate person. Informs the investigator site of the results or reasoning not to proceed.

· Coordinates and resolves issues with samples and requisition forms at time of accessioning to have the samples and visit details in the database and reported as soon as possible.

· Attends study meetings to discuss risk assessment for our department and/or overall business concerns and reports back to the team about requirements.

· Works with study PM team on the creation of the requisition forms to ensure visit and study collection requirements are captured.

Required Education and Experience:

· High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

· Previous Lab or Pharmaceutical experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Required Skills:

· Accurate data entry skills with intermediate computer skills including variety of computer software developed both in-house i.e. Microsoft Office

· Strong analytical, interpersonal and time management skills

· Strong client and phone service skills

· Basic knowledge of Good Clinical Practices and department principals such as pre-analytical technique, analytical and post-analytical influences on specimens and results

· Excellent verbal/written communications and customer service skills in the English language - additional languages are an advantage

· Critical thinking and problem-solving skills to support quality decision making

· Ability to work in a collaborative team environment and handle multiple projects.

· Ability to multitask

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Pay Details: $17.00 to $17.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance