Responsible for the overall quality assurance of procured/manufactured products and after-sales warranty support. This role involves interfacing with customers regarding current and long-term quality/service concerns, providing quality-related support, advice, and assistance to management, operational staff, suppliers, and customers. The Quality Control Manager will design and implement methods for process control and improvement through Lean/Kaizen activities, testing, and inspection.

Hard Skills

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or equivalent

• Minimum 5 years’ experience

• Previous quality management experience in a medium to large organization

• Ability to read manufacturing drawings and use measurement equipment

• Demonstrated use of Root Cause Problem Solving tools and techniques

• Broad knowledge of theory and principles of statistics and statistical process control

• Diverse knowledge of inspection and control methods, techniques, and documentation

• Efficient computer skills in Microsoft Excel, Word, Outlook, PowerPoint

Soft Skills

• Ability to work under pressure and to tight time schedules

• Considerable attention to detail

• High ethical standards and ability to represent the organization professionally

• Ability to act ethically and confidentially

• Strong internal and external customer service ethos

• Experience in managing and developing staff

Job Type

This is a permanent position.

Work Site

This is a fully on-site position in High Point, North Carolina.

Work Environment

Plant operation hours are Monday through Thursday, 6:30am to 5pm, and Friday, 6:30am to 3pm, totaling 48 hours.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.