Job Location: Hershey, PA This role can sit 100% remote * Summary:* The Senior Analyst, Enterprise PPM Tools will play a crucial role for Hershey and the Enterprise PPM Tools Team by defining and executing the Clarity/Rally product vision and strategy, managing the product backlog, and collaborating with stakeholders and the development team to deliver high-quality Clarity/Rally products that meet user needs and business goals. This role requires a blend of strategic thinking, technical understanding, and effective communication skills to drive Clarity/Rally product success and maximize the Return on investment. The Senior Analyst will facilitate and effectively understand the user needs and development team capacity to determine the prioritization of a backlog of new features and maintenance. The Senior Analyst, Enterprise PPM Tools will help create a global Clarity PPM & Rally user community keeping end-users up to date on new features, releases, and upcoming improvements. * Major Duties/Responsibilities:* / Product Vision and Backlog Management:/ * Product Vision: Define and articulate a clear Clarity/Rally product vision that aligns with the company’s strategic goals. * Roadmap Development: Create and maintain a Clarity/Rally product roadmap that outlines the product's evolution and key milestones. * Product Backlog: Develop and manage the product backlog, ensuring it is prioritized based on business value and updated regularly. * User Stories: Write detailed user stories with clear acceptance criteria and break down complex features into manageable tasks. * Key Product Capabilities: Include Resource Management, AIR, Project Management Capabilities, Reporting Metrics & Features. / Stakeholder Collaboration and Product Delivery:/ * Stakeholder Management: Serve as the primary point of contact for stakeholders, gather and analyze feedback, and manage expectations regarding product features and timelines. * Sprint Planning: Participate in sprint planning sessions to ensure the development team understands user stories and their priorities. * Stand-Ups: Attend stand-ups to provide clarifications, address questions, and resolve blockers. * Stakeholder Training & Education: Key Product Capabilities. / Release Management:/ * Plan and coordinate product releases, prepare release notes, and communicate updates to stakeholders and users. / Quality Assurance and Continuous Improvement:/ * Acceptance Testing: Oversee user acceptance testing to ensure features meet the defined acceptance criteria. * Bug Tracking & Resolution: Identify, consult, prioritize, and track bugs and issues, ensuring they are addressed promptly. * Continuous Improvement: Advocate for and contribute to continuous improvement practices within the team, based on user feedback, market analysis, and performance data. * Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:* * Analytical Thinking - Ability to analyze data, feedback, and market trends to make informed product decisions. * Decision-Making - Capable of making strategic decisions that balance user needs and business goals. * Collaboration - Effective in working with cross-functional teams, including development and various business units. * User-Centric Approach - Focus on creating products that deliver value and a positive user experience. * Adaptability - Flexibility to adapt to changing market conditions and stakeholder needs. * Strong communication skills - Effectively interact with stakeholders at all levels of the organization. * Proficient in Product Delivery Tools, MS Office Suite, and SharePoint and Microsoft Teams environments. * Minimum Education and Experience Requirements: * / Education:/ * Bachelor’s degree in business administration, Information Systems, Computer Science, or related field OR equivalent work experience. / Experience: / * 5+ years of experience as a product owner, product manager, or similar role * 5+ years of experience with Clarity PPM required * 2+ years of experience with Rally preferred * Strong communication and stakeholder management skills. * Proven ability to prioritize and manage product backlogs. * Experience in writing user stories and defining acceptance criteria. * Understanding of agile methodologies and software development life cycles. * Technical knowledge related to the product domain #LI-SM1 The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).