Description

The AWS Cloud Response Team manages the security and availability of AWS Cloud services. We operate on the ‘AWS’ side of the Shared Responsibility Model (https://aws.amazon.com/compliance/shared-responsibility-model/) to ensure “Security of the Cloud” and to protect our customers. This role requires engineers to work tactically with both internal and external stakeholders to solve security challenges at massive scale, and to think strategically to develop and implement changes to drive automation, scalability and continuous progress for the organization.

We’re looking for talented software and systems professionals with a passion for security who thrive in high pressure environments to help us continue to raise the security bar for cloud computing.

Successful candidates should:

• be able to assess technical vs. business risks and consistently drive internal engineering teams to take the right actions in the appropriate time frames to mitigate risks.

• have a good mix of broad and deep technical knowledge and a demonstrated background in information security.

• be technically proficient in the fields of network and operating system security, cryptography, software security, security operations, incident response, and emergent security intelligence.

• possess a combination of troubleshooting, technical, and communication skills, as well as the ability to manage a mix of disparate tasks which may include small-project and software development work.

• be comfortable challenging and escalating to senior leadership to always ensure the best outcome for customers.

An ideal candidate should be able to conduct most of the following:

• Triage/assess security issues and engage with internal service teams to ensure prompt remediation of issues, escalating internally as necessary to ensure the right level of urgency and engagement.

• Participate in efforts to promote security throughout the Company and build good working relationships within the team and with others across Amazon.

• Demonstrate high ability and tolerance for extreme context switching and interruptions while staying productive and effective.

• Develop pragmatic solutions that achieve business requirements while keeping an acceptable level of risk.

• Help with recruiting activities and administrative work.

• Mentoring of junior staff and proactively share knowledge sharing within the team and across the company.

• Fulfill regular on-call responsibilities.

#SecOps

Key job responsibilities

• Supply oversight of in-flight security issues.

• Triage new incoming issues to determine the level of risk they present to AWS, and then accordingly prioritise its remediation in conjunction with the impacted service team.

• Communicate the state of these issues to various audiences, both technical and non-technical, at various levels of seniority (up to and including AWS’ Chief Information Security Officer).

• Escalate issues to senior AWS leadership if you feel your issues are not being treated at the correct pace due to their impact to ensure that we are putting customers first.

• Explore building and improving our tooling to make your own life easier, and at the same time, sharing that benefit with all our engineers globally.

A day in the life

In the morning you will take handover from the previous site and be delegated ownership of various security issues presently in-flight. The issues could relate to any of our 200+ products, so you will often need to learn on the go.

You will engage various stakeholders, such as the internal service team who actually needs to fix the issue, along with AWS Security Leadership, Legal, and the leadership from the impacted service team.

As the day progresses, new issues will be automatically assigned to you based on your workload and you will be responsible for triaging them, determining their level of impact, and work towards resolving them at the appropriate pace.

At the end of the day, you will document all the issues you are tracking so they can be taken over by the site relieving you.

About the team

Cloud Response is a team inside AWS Security Operations. This team is broadly responsible for the 'AWS' side of the Shared Responsibility Model (https://aws.amazon.com/compliance/shared-responsibility-model/) , and provides oversight of security issues from their identification through to resolution.

Cloud Response operates follow-the-sun with teams based around four different geographical locations.

We work with other AWS teams, to ensure security issues are resolved with the right level of urgency, whilst ensuring that our stakeholders are kept into the loop.

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• BS degree in Computer Science, Computer Engineering, Electrical Engineering, or 3+ years’ equivalent technology experience.

• 3+ years or more of proven experience with a focus in areas such as systems, network, and/or application security.

Preferred Qualifications

• 5+ years or more of proven experience with a focus in areas such as systems, network, and/or application security.

• 2+ years of scripting/coding experience in any language (including Bash/PowerShell scripting). Previous experience in Python scripting would be ideal.

• Understanding of best practices across multiple security disciplines/domains.

• Extensive knowledge of Internet security issues, cloud architectures, and threat landscape.

• Experience with virtualization technologies, especially with AWS services.

• Strong proven knowledge of web protocols, common attacks, and an in-depth knowledge of Linux/Unix tools and architecture.

• Relevant industry certifications from SANS, ISC2, etc.

• Demonstrated ability to work autonomously with a bias for action, critical and creative thinking.

• Demonstrated ability to collaborate, develop partnerships and work effectively as a member of a team.

• Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.

• Ability to prioritise multiple tasks and projects in a dynamic environment.

• Effective written and oral communication with multiple levels of leadership involving both business and technical sides of the business.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.