Product Manager, Clinical Operations

Company: MMIT

Location: Remote, United States

Date Posted: Dec 4, 2024

Employment Type: Full Time

Job ID: R-662

Description

Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.

MMIT, a Norstella company, is focused on solving the “what and why” of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT’s expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions.

Job Description:

We are looking for a Product Manager with experience in market access to design, implement, and optimize processes that support clinical data management and configurations. The ideal candidate will have a strong background in process engineering and a deep understanding of clinical domain, particularly market access dynamics, ensuring that our processes are efficient, compliant, and aligned with industry best practices.

Key Responsibilities:

• Design, develop, and optimize processes to support clinical data management activities that interpret clinical inputs into operational standards.

• Analyze process performance data to identify trends, root causes, and areas for improvement.

• Collaborate with cross-functional teams, including clinical operations, data operations, and data engineering, to identify process improvement opportunities.

• Implement process optimization initiatives to enhance efficiency and accuracy.

• Work with process engineers to develop and maintain process documentation, including standard operating procedures (SOPs) and work instructions.

• Provide training and support to staff on process-related topics and best practices.

• Stay up-to-date with industry trends and advancements in process engineering and clinical research.

Qualifications:

• Bachelor’s degree in Engineering, Life Sciences, or a related field.

• 3+ years of experience in process engineering within the market access, clinical, or pharmaceutical industry.

• Excellent communication, collaboration, and leadership skills.

• Proven ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.

• Proficiency in process mapping and analysis tools (e.g., Six Sigma, Lean).

• Strong understanding of agile methodologies and product management best practices.

• Experience with product management tools (e.g., JIRA).

• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

• Ability to think strategically and translate business goals into actionable product plans.

Preferred Qualifications:

• Process engineering training or certification (e.g., Six Sigma, Lean).

• Hands on experience using standard database technologies (SQL/NoSQL) to analyze data.

• Previous experience delivering solutions within the Market Access domain.

• Experience in a startup or high-growth company.

• Familiarity with software development and technical concepts.

• Pharm. D. or similar experience.

The expected base salary for this position ranges from $110,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

MMIT is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. MMIT operates a zero tolerance policy to any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] .

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.