Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Our Customer Success and Growth Organization is at the heart of our member, patient, and customer experiences as we have a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments by listening to feedback to remove existing obstacles and simplify enterprise experiences. You are joining a team that cares for the well-being of our colleagues by working together in a supportive, collaborative and agile environment.

We’re looking for an experienced and passionate healthcare content and marketing writer to lead our team of B2B writers. The right candidate will be a player/coach who will embrace our brand voice and elevate the impact of B2B content — from sales materials to digital content — across the organization. This role will have exposure across a vast portfolio of work across the Pharmacy Services Segment (PSS).

Your success will hinge on your ability to collaborate and communicate with many stakeholders, including marketing strategists, designers, delivery managers, and external agencies. You should also have a strong attention to detail, organizational skills and the ability to stay on top of multiple projects simultaneously.

Responsibilities:

• Expert ability to translate and distill complex information to into simple, easy to understand communications.

• Expert writing, editorial and proof-reading skills.

HYBRID ROLE: It will be onsite at one of our Corporate Hubs (Wellesley, MA; Woonsocket, RI; Hartford, CT; New York, NY; Chicago, IL) 3 days a week/Tuesday - Friday.

Required Qualifications

• 7 + years of experience in B2B communications (health care experience a plus), and/or journalism or corporate communications. Must have superb writing and editing skills, with the ability to follow the corporate style guide

• 3+ years of experience managing a team of writers

• 3+ years of experience navigating and using project management tools (WorkFront experience preferred)

Preferred Qualifications

• Demonstrated ability to excel, adapt, and be highly productive in a fast-paced environment

• Copywriting skills with strong attention to detail; skilled at copy editing, grammar, and spelling

• Ability to work with complex clinical, analytic, or operational materials to create audience-appropriate content with a relatable, human tone.

• Proficiency in Microsoft Office software, including PowerPoint, Word and Outlook

• Must have proven skill in managing and prioritizing multiple projects and the ability to adapt to a rapidly changing environment

• Ability to identify, create and implement team member growth and development tactics

Education

Bachelor’s degree in journalism, marketing, communications, or related field or equivalent (HS Diploma + 4 years of relevant experience) required.

Pay Range

The typical pay range for this role is:

$82,940.00 - $199,144.80

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 12/31/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.