Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director - Product Management, Data

Job Description

Product Data & Analytics Team

Director – Product Management, Data

Overview

The Data & Analytics team builds internal analytic partnerships, strengthening focus on the health of the business, portfolio and revenue optimization opportunities, initiative tracking, new product development and Go-To Market strategies. We are a hands-on global team providing scalable end-to-end data solutions. Working closely with the business, we influence decisions across Mastercard through data driven insights. We are a team on analytics engineers, data architects, BI developers, data analysts and data scientists, and fully manage our own data assets and solutions.

The Data & Analytics team is looking for an experienced Manager, Program Management to drive the strategic initiative to create a SSOT data platform for all transactional data assets within the organization. The ideal candidate is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role & Responsibilities

• Product Management of large and strategic data programs

• Support the execution of our strategic ADP initiative spanning multiple years, multiple stakeholders, geographies and multiple delivery and support partners.

• Build and maintain holistic views of the program/ portfolio that present both strategic as well current state.

• Leverage insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

• Own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems and utilizing data effectively to define success metrics and measurable outcomes.

• Collaborate across Product, Engineering, Architecture, Business Operations, Technology Operations, and other teams to ensure a single view of the program/ portfolio across the teams.

• Develop presentations meant for Senior and Executive Leadership level consumption, example- business cases, program overviews, roadmaps, strategic communications, strategic objectives and results etc.

• Operates between teams overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a program outcome

• Work with vendors, partners and external 3rd party teams to drive results, make presentations, review scope, timelines etc.

• Act as a utility player who can work with equal eloquence with the teams on the ground as well as senior level stakeholders.

• Introduce leading indicators/ metrics that can predict outcomes of the program while enabling management decisions through program insights and key performance metrics.

• Engage with team members by creating a motivating work environment that recognizes, holds team members accountable, and rewards strong performance.

• Support the assignment of clear tasks and objectives and establish performance indicators for monitoring results versus objectives.

All About You

• Intellectually curious. You ask why, you explore, you are not afraid to share your ideas or follow through for weeks to find someone with an answer

• Experience playing a product role with exposure to data warehousing, analytics engineering, BI and experience managing large scale programs.

• Must have ability to communicate in detail with the technology teams as well as at a strategic level with the senior stakeholders.

• Must have prior experience building, implementing, and tracking plans for large and complex programs that span multi-year, multiple geographies and have multiple delivery and support partners.

• Must be able to think strategically and anticipate future consequences and trends and incorporate them into the organizational plans.

• Experience building strategic roadmaps for the programs to achieve their objectives.

• Excellent presentation and communication skills.

• Must have been responsible for delivery and engineering in the past and hence must come from a technology background.

• Must have great negotiation skills that help arrive at solutions with various competing stakeholders/ teams.

• Should be able to analyze trends, data and reports to come up with compelling solutions to complex problems.

• Must be able to identify, assess, track, and mitigate issues and risks at multiple levels.

• Experience managing complex cross-functional projects.

• Experience delivering presentations and engaging with senior leadership.

Education

Bachelor’s or Master’s Degree in a Computer Science, Information Technology, Engineering, M.S./M.B.A. preferred

Additional Competencies

• Excellent English, quantitative, technical, and communication (oral/written) skills.

• Analytical/Problem Solving

• Strong attention to detail and quality

• Creativity/Innovation

• Self-motivated, operates with a sense of urgency.

• Risk Mitigation

• Able to prioritize and perform multiple tasks simultaneously.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.