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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This exciting role is a fast-paced healthcare provider support role, intended to foster a positive provider experience by leading a team with the responsibility of performing contract loads, demographic updates and data audits, production, and inventory management within the Medicaid Provider Data Service business organization.

Required Qualifications

• 3-5 years of prior management experience.

• 5-7 years' experience provider relations and contract resolutions

• Strong communication, critical thinking, problem resolution and interpersonal skills with proven ability to influence and collaborate with providers and internal partners at all levels.

• Advance working knowledge of business systems, applications, and tools supporting provider data and inventory management.

• Familiarity working in Medicaid, Medicare and Commercial lines of business.

• Strong project management skills

• Desktop Tool experience - Microsoft Office Suite.

Preferred Qualifications

• Demonstrates mastery of Medicaid Provider Data Services job responsibilities and associated criteria and must be able to execute the job responsibilities of more junior colleagues in the department

• Oversee the day-to-day activity and Inventory and production across the team, with a demonstrated ability to set clear direction and hold team members accountable and meet business areas goals and adhere to state compliance TAT

• Responsible for establishing strategy for team and balancing priorities and workload in order to achieve department goals

• Must exhibit strong leadership qualities, strong communication skills, and strategic thinking

• Uses independent judgment to make decisions to put the team in the best position to succeed and meet expectations

• Able to provide guidance to team and drive decisions based on data analysis

• Handles escalated issues from the team and removes barriers to help team be successful

• Facilitate team meetings

• Facilitate Medicaid bi-weekly meeting with our business partners

Education: Bachelor’s degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$67,900.00 - $199,144.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 04/28/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.