Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary As the Manager of DDAT Learning & Development, you will be pivotal in fostering a vibrant learning culture within CVS Health's Digital, Data, Analytics, and Technology (DDAT). You are at the heart of our strategic vision, crafting engaging and impactful learning experiences that deliver results and signify our commitment to being strategic partners and consultants to our clients on various initiatives. This role balances technical content creation with instructional design, demanding a proactive approach to evolve and adapt in an ever-changing technological landscape.

Key Responsibilities

• Instructional Design & Content Development: Design and deliver high-quality learning solutions in various formats, including web-based training, virtual or in-person events, and innovative approaches like gamification. You'll use models and theories such as ADDIE, SAM, Bloom's Taxonomy, and Kirkpatrick's evaluation model.

• Strategic Consultation: Serve as a learning and development consultant, providing expertise to internal teams and stakeholders and guiding them through integrating a product mindset and agile methodologies.

• Product Management: Manage the lifecycle of learning programs from conception through delivery, including defining learning objectives, selecting appropriate modalities, and ensuring content meets the high standards of our DDAT community.

• Collaboration & Leadership: Work closely with subject matter experts, program managers, and other internal teams to build and execute learning strategies. As the only instructional design team in DDAT, you will lead by example, fostering collaboration and innovation.

• Data Analysis & Program Management: Utilize learning data analysis to inform decisions, manage programs efficiently, and continuously improve our learning offerings.

Required Qualifications

• 5+ Years of experience in Learning & Development or related field.

• Proven experience in Instructional Design, Learning Data Analysis, Program Management, and Agile Methodologies.

• Strong foundation in ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick's levels of evaluation, microlearning, and gamification.

• Demonstrated ability to work autonomously, driving projects from inception to completion with a high degree of ownership and initiative.

• Excellent communication, teamwork, and adaptability skills, emphasizing collaboration with technical teams and stakeholders.

• Experience in managing learning and development projects, with a preference for those with a background in cloud services or similar technologies.

EducationBachelors Degree Required, Masters preferred

Pay Range

The typical pay range for this role is:

$60,300.00 - $132,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 04/29/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.