Job summary:

Title:

Asset Manager- Mostly Remote

Location:

Harrisburg, PA, USA

Length and terms:

Long term - W2 or C2C

Position created on 10/16/2024 03:47 pm

Job description:

* Very long term project Long term - usually goes for 3+ yearsWebcam interview Mostly Remote * *

There are times where on-site work\meetings are necessary so candidate should be with an hour commute to Harrisburg. A lot of training will go into this position, so management doesn’t want to select someone that travel will become an issue for.*

Description of Duties:

• Serve as the back-up Asset Manager.

• Develops and implements processes and procedures for tracking and analyzing software, hardware, and equipment through the lifecycle.

• Provides day to day operational & maintenance support of production issues, troubleshooting/debugging and resolving of issues related to Asset Management module in Remedy and Service Now.

• Conducts annual inventory audit and develops processes and procedures for consistency.

• Performs bulk uploads of asset data.

• Identifies and performs audits on asset data.

• Develops and maintains asset related foundation data.

• Develops asset reports for users and management.

• Creates user accounts, site information, hardware and product categorizations and support groups.

• Participates in user acceptance testing.

• Manages fixed and floating licensing for Asset Management Module.

• Creates end user documentation.

• Develops and conducts training.

Skills:

• ITIL Foundation Certification

• At least 5 years experience as an Asset Manager

• Minimum of 2-4 years experience with BMC Remedy (version 20.02), or equivalent ITSM tool

• Strong working knowledge of the CMDB and Asset Management methodology, tools, terminology, and industry best practices

• Excellent communication skills listening, verbal and written, including meeting management and facilitation.

• Excellent organization skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality.

• Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles

• Proficient using all Microsoft applications (Word, Excel, Outlook, and Teams)

  Contact the recruiter working on this position:

The recruiter working on this position is MANOJ Kumar Akkapelly(Raghu Team)

His/her contact number is His/her contact email is manojk@msysinc.com

Our recruiters will be more than happy to help you to get this contract.