Job Title: Community Health Case Manager

*Department: *Health

*Reports To: *Community Health Manager

*Salary Level: *$19.52 to $27.32 per hour / ($40,602-56,826) Annually

*Status: *Non-Exempt

Level: B24

Opens: January 23, 2025

Closes: February 06, 2025

TO APPLY: Please submit LTBB Application Form, Resume, and Cover Letter *by Email to hr@ltbbodawa-nsn.gov *or via Fax, Mail, or In Person at our Human Resources office.

*LTBB Application Form *and HR Contact Info available here: https://ltbbodawa-nsn.gov/wp-content/uploads/2021/03/Employment-Application.pdf

SUMMARY: This position works with the LTBB vulnerable adult population to address barriers for success in their lives. Responsibilities include assessing clients' needs and coordinating services among LTBB Government departments and outside agencies with the goal of improving client well- being.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide excellent customer service to clients and vendors and fellow employees, and represent LTBB Health Department in a professional, positive manner.

Recognizes and is sensitive to the cultural dimension inherent in the practice of health education in Native American communities. Must be culturally competent and meet the health literacy and linguistic needs of target populations.

Learn and maintain knowledge of program services available to Tribal Citizens through LTBB Government programs and outside agencies.

In conjunction with Health leadership, develop referral program from various programs to the Case Manager.

Meet with clients and their support networks, including family and friends, to identify barriers and client needs. Develop appropriate service plans with clients with timelines and goals to ensure implementation of appropriate services based upon client biological, psychological and social factors.

Maintain ongoing oversight of client needs making appropriate referrals to LTBB Government departments including Health, Elders, Human Services, Housing, Education, Law Enforcement, and others. Make referrals to outside agencies when necessary.

Assist with scheduling appointments for various services and completing applications for various programs as needed. Review scheduled appointments with client contact to improve attendance rate. Follow up directly with client for missed appointments. Provide transportation to appointments as a last resort.

Maintain accurate and confidential client progress notes including referrals, visits, and other notable interactions.

Provide on-going supportive and/or case management functions in accordance with identified health and wellness needs, and the strategies within the service and/or treatment plan in order to assist the clients achieve the stated goals and objectives.

Participation in regular task force meetings to identify what is working and what needs to be adjusted to meet the ongoing needs of clients.

Participates in inter-department planning and service coordination as required to improve and enhance service continuity and effectiveness for clients.

Participates in weekly department staff meetings, other applicable staff meetings and case review.

Maintain collaborative relationships and communication with LTBB Government departments and community referring agencies to facilitate ongoing collaborative intervention strategies and to advocate for client as needed.

Understand Vulnerable Elder and Adult or Incapacitated Adult Protection, Guardianshi