RETAIL STORE MANAGER II - #73(Job Id 43426) Location: US:NH:HAMPTON Occupation Category: 41-0000 Sales and Related Occupations Employment Type: FULL-TIME Post Date: 09/03/2024 Close Date: 09/17/2024 Salary: 19.960-26.410

New Hampshire Liquor and Wine Outlets

Hampton-S, NH

Retail Store Manager II

SOC 41, Band 4

Position #14206

The pay range for this position is $19.96-$26.41

This position offers a Trainee Status at a pay rate of $19.23 per hour; candidate must meet the minimum qualifications within one (1) year of hire date

The State of New Hampshire, Liquor Commission has a vacancy for a Full-time Retail Store Manager II.

Summary: To supervise and participate in the daily working operations of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement all New Hampshire Liquor Commission rules and policies. Responsibilities: Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers in order to enhance customer relations as well as the NH Liquor Commissions and the State of New Hampshires reputation.

Acts as a store manager in a moderate volume retail environment or as occasional manager in a large volume retail environment.

Supervises staff up to the Retail Store Manager I level, schedules assignments of full and part-time employees, reviews work of store personnel for accuracy, evaluates store personnel performance, and provides ongoing training concerning routine operations and work procedures to retail store employees Schedules assignments and reviews work of store personnel for accuracy.

Monitors the movement of store inventory and periodically counts product to verify accuracy.

Process customer sales, verifies register sales and makes bank deposits.

Prepares and transmits regular and special reports covering sales, stock, deposits and other activities.

Monitors and maintains customer relations by providing product knowledge, excellent customer service, clean stores, and adequate stock.

Assumes responsibility for merchandising the retail sales area of the store to follow NH State Liquor Commission guidelines, to include making determinations on special merchandise displays, keeping in mind customer preference and demand.

Assumes the responsibilities of subordinate employees when necessary.

On occasion is assigned to work in other stores requiring travel to store locations.