Account Manager

Date: Mar 3, 2025

Location(s): Hampton, NH, US, 03842

Company: NextEra Energy

is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.

Position Specific Description

Usource is a leading energy consulting firm that specializes in helping organizations manage and reduce their energy costs. We provide comprehensive energy management services, including strategic energy procurement, sustainability planning, and risk management solutions tailored to meet our clients' unique energy needs.

As an Account Manager at Usource, you will oversee a pre-existing portfolio of clients, ensuring client satisfaction and managing multiple accounts concurrently. This role will require you to conduct complex operational analyses, lead medium to large project teams, and perform comprehensive account management duties. You will be the primary point of contact for clients, understanding their business needs and coordinating internal resources to meet client goals. This position focuses on maintaining and growing relationships within an established book of business.

This role combines the analytical and research skills of a Business Analyst with the relationship-building and strategic planning responsibilities pivotal to effective account management. It fosters a deep understanding of client operations and aims to drive successful client outcomes through strategic guidance and operational excellence, all within a predefined portfolio of clients.

Key Job Duties & Responsibilities

• Serve as the lead point of contact for all client account management matters with assigned book of business.

• Process routine daily business for key accounts, including gas and electric renewals, in close coordination with commodity suppliers.

• Cultivate strong, long-lasting client and supplier relationships.

• Conduct analyses and prepare reports providing operational and/or technical support to business operations.

• Conduct quantitative and qualitative research to support medium to large special projects.

• Assist with process design and modification for continuous business improvement.

• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

• Ensure timely and successful delivery of our solutions according to customer needs and objectives.

• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).

• Prepare reports on account status.

• Collaborate with internal teams to identify and grow service opportunities within the assigned book of business.

• Assist with challenging client requests or issue escalations as needed.

• Perform other job-related duties as assigned.

Job Overview

This position is the primary point of contact for assigned clients and drives revenue by promoting and growing the use of company products and services. The position helps clients resolve issues and participates in the joint development of marketing and sales strategies. The position will have specific renewal sales and account management targets to achieve annually.

Job Duties & Responsibilities

• Primary contact for assigned customers and manages the client relationship

• Responsible for renewing assigned customers

• Responsible for expanding the revenue from clients through cross-sell of products and services and expansions of energy accounts

• Responsible for renewal goals and cross-selling revenue goals expected to achieve each year

• Routinely monitor client bills and resolve billing issues and optimize tariff rates

• Maintain all client information in Salesforce and database

• Work with clients to understand energy and decarbonization needs, goals, nature of business, risk tolerance, etc. and identify product solutions

• Monitor markets and present pricing and contract offers from suppliers

• Manage execution and implementation of new provider agreements

• Create and maintain all charts and graphs used in market reporting

• Other duties as assigned

Required Qualifications

• High School Grad / GED

• Experience: 2+ years

Preferred Qualifications

• Bachelor's Degree

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.

Employee Group: Exempt

Employee Type: Full Time

Job Category: Sales

Organization: Gexa Energy, LP

Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.

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