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Brook+Whittle Quality Manager in Hamilton, Ohio

Position Summary:

The Quality Manager will deliver measurable and sustainable results by leading the quality department and collaborate with improvement initiatives that support our key objectives.

and strategies for our operations. Also be responsible for getting GFSI certification - ISO2 22000 or SQF for new Flexible Packaging area. This position reports to the Regional Quality Manager.

 

Essential Functions:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lead quality expectations process throughout the business through "hands-on" support leading and creating SOP's to achieve GFSI certification for Flexible Packaging

  • Ensure compliance with Good Manufacturing Practices and QMS as we align across multiple facilities

  • Ensure customer quality standards are clear, documented and color standards created, sent to customers as required and archive managed

  • Manages QA staff to effectively increase the quality of our products

  • Collaborates on the transfer of work from facilities

  • Issue RMA's, coordinate investigations and respond with corrective and preventive actions CAPA for any customer complaints

  • Facilitates root cause analysis of both internal and external issues

  • Issues and gets approvals for quality related credits

  • Coach and champion functions to identify and implement opportunities to improve program and process effectiveness

  • Monitor progress of key initiatives to check if changes yield desirable results. Establish measurable standards at the start of a project and then compare actual project results against these, regularly generating detailed update reports to key stake holders

  • Act as a technical expert, coach and train cross functional team members in the problem solving and risk mitigation

  • Deploy the appropriate Quality / Delivery / Cost metrics and management routines at all levels of the organization

  • Collaborate with Quality Managers from other locations on companywide projects

  • Create value stream and/or process maps to help standardize process and workflow where necessary

     

Requirements:

  • Strong leadership and management skills

  • Exceptional organizational skills and attention to detail

  • Brings a sense of order and urgency

  • Excellent interpersonal, oral, written communication skills

  • In-depth knowledge of market trends and conditions

  • Able to positively influence others

  • Knowledge and expertise in business analysis, process improvement tools, and project management

  • Education and Experience:

  • Bachelor's degree with an emphasis in manufacturing, engineering, quality management

  • Minimum of 5 years quality and / or process improvement experience preferred

  • Food industry quality experience

  • ISO 22000 or SQF experienced required

  • Experience professionally working with customers

  • Internal auditing and represent company for external customer audit

  • Vision System Experience preferred

  • ASQ certification or Six Sigma training is preferred

     

BENEFITS:

  • Health, dental and vision insurance; life insurance; 401(K) program.

  • Climate controlled facility.

Physical Demands

The physical demands described here are representat

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