Summary You will serve as a TRANSPORTATION ASSISTANT in the Personal Property (PPO), Household Goods (HHG) Program of NAVSUP FLEET LOGISTICS CENTER JACKSONVILLE. Responsibilities You will consult with customers to provide assistance with and information on entitlements and the shipping and storage of personal property. You will use various sources to determine the correct shipping costs and methods and arrange shipping details such as pickups and deliveries, services, and shipping guidelines. You will accurately maintain shipping and storage records. You will review systems, files, and databases for shipping and cost discrepancies, and take steps to resolve them. You will use data and automated systems to compile and prepare reports as necessary. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: A knowledge of transportation support policies and procedures that are used to assist in making arrangements for the movement and storage of personal property, household goods, or privately owned vehicles through domestic and foreign shipments. Examples of specialized experience may include: 1) Computing shipment costs and identifying inaccurate charges, investigating overages, shortages, damages, and discrepancies; 2) Facilitating shipments by arranging rates, services, distribution, storage, packaging, pickup, renewals, and deliveries; 3) Using automated systems and databases to track shipments, ensure accuracy, and discover and reconcile errors; 4) Determining and providing counseling to customers on entitlements of shipping and/or storage of personal property; 5) Conducting in-person and virtual inspections to verify compliance with applicable regulations. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.