• Perform general office duties such as typing letters, memos, tables, filing, photocopying, sorting, faxing, maintaining control register, among others.• Answer, generates, screen or transfer phone calls to appropriate parties or take message.• Prepares reports as required.• Support the division staff in everything related to office work.• Open, read, sort and route incoming mail and reports, plan their distribution and prepare outgoing mail.• Active participation in projects, process design, improvement and upgrades.• Other task related to the position.High School Diploma or Technical Course in Data Entry or Secretarial Science with six (6) months of experience in similar responsibilities in the insurance industry, preferable.