Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies. Oversee daily administration of tax filings for assigned legal entities including distributions of tax remittances according to tax jurisdiction guidelines. Manage client delivery across Tax filing Shared Services and work to mitigate escalations. Respond to Client and Client Team inquiries. As Tax Filing Analyst duties include, but are not limited to, the following: First point of contact in Tax Filing for clients and client teams Liaison with Client and Payroll Client teams - for items including but not limited to - (1) coordination of amended returns for W-2Cs, (2) for questions on notices that need research from Payroll, (3) Payroll schedule and calendar, (4) interface file submission Facilitate client meetings Educate clients and provide subject matter expertise for payroll tax filing Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery. Approve checklists - work checklist queue Coordinate testing for updated interfaces Variance analysis control point when issue needs escalation or analysis Review EFT setup to make sure all deposits set up for EFT payment where possible Monitor and communicate "Applied for" statuses to the client Communicate penalty and interest report to clients Respond timely to inquiries from Client/Payroll teams - represent TFSS in meetings Support and provide timely research on compliance and regulatory issues. Escalates when additional support is needed. Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution to management Recognize need for process improvement and communicate to management; Support any process improvements/changes Respond to client communications and escalate to Operation Services Manger when needed Meet periodically with Operation Services Manager and report metrics and any delivery issues Responsibilities may alsoinclude the following: Responsible for all payroll tax activities, including compliance with local, state, and federal regulations and filing local, state and federal payroll tax returns. Responsible for calculation P&I and abatement letter request Research and resolve payroll tax notices in a timely manner Responsible for peer review audits of closed agency notices and amended returns Identifies and resolves escalations or complex issues with strong emphasis to associated patterns, trends and root cause analysis. Process lead focused on Agency Relations processes Responsible for identification of issues; drive change for related improvements Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues Support offshoring initiatives Support formal internal and external audits Support and provide investigation on regulatory and compliance issues Properly research agency notices and document SOP defect Support testing and maintenance of tax filing software - MasterTax Work and support new implementation of new clients Identifies and implements process improvements Requirements: