Job Description

This Product Manager is responsible for end-to-end product planning and execution across the entire business lifecycle for digital web and app self-service tools (Self-Service Products and Platforms) for cable and internet customers. This role involves gathering and prioritizing product requirements, defining product vision, and collaborating with cross-functional teams (IT, sales, marketing, finance, support, and operations). You will be responsible for end-to-end project delivery, from concept to post-delivery result tracking.

The ideal candidate thrives in a face-paced environment, has great attention to detail and can understand technical complexities quickly. You must partner with stakeholders to understand customer and business issues and then be able to articulate them with technical and design teams.

You will use market research to discover digital product and capability opportunities and appraise new product ideas and marketing programs to ensure successful product launches. This role also requires data analysis acumen to interpret data and research to drive decisions and solutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

• Five plus years of digital product management experience, development or related work experience.

• Education: Bachelors degree in a related field or equivalent experience.

• Technical skills: Experience with Agile software development teams

• Skills: Expert in analyzing and interpreting data to synthesize recommendations; Planning, prioritization, organizational and English communication skills.

• Strong customer interfacing ability

• Good understanding of user behavior and user experience

• Ability to work cross-functionally while managing and fostering change

• Ability to show business acumen, sense of urgency and initiative to accomplish job duties

• Ability to manage frequent change

• Ability to listen and reflect understanding of project goals

• Ability to handle multiple projects and tasks

• Ability to solve problems, showing good judgment and thoughtfulness

• Ability to communicate orally and in writing in a clear and straightforward manner

• Ability to quickly identify blockers and escalate issues

• Ability to provide transparency into progress and status - Previous Telecomm experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.