This is a job for a Retail Sales Consultant with a company located in the Greenwood, MS area.

Job Summary: As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience.

Responsibilities: Connection builder:* Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers, and it's your responsibility to create a positive and welcoming environment. Engage with customers, listen attentively to their needs, and provide personalized guidance to help them find the right products and services. Store Expert: *As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry. This knowledge will enable you to educate customers about different options available and recommend the best solutions to meet their specific needs. Problem Solver: Assist customers with billing and service-related questions, ensuring they have a clear understanding of their accounts. Process payments, exchanges, and equipment issues efficiently and accurately. Troubleshoot technical problems and provide solutions, ensuring customer satisfaction and loyalty. Brand Ambassador: As the local face of our Company, you will embody the Optimum brand. Demonstrate professionalism, integrity, and enthusiasm in all customer interactions. Represent our company values and create a lasting impression that reflects positively on our brand. Team Builder: Work closely with your colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and provide backup support when needed. Foster a supportive and collaborative team environment that contributes to overall customer satisfaction.

Qualifications: High school diploma or equivalent is necessary. A minimum of one year of retail selling experience. Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 35 pounds. Ability to work full time and weekends as necessary.

Equal Opportunity Employer -- minorities/females/veteran/other individuals with disabilities/Sexual orientation/gender identity.