Description

We are seeking a Switchboard Operator to join our team in GREENWICH, Connecticut. This role involves managing communications within the hospital by directing phone calls and announcing emergency codes. This role offers a long-term contract employment opportunity.

Responsibilities:

• Manage the switchboard operations, ensuring smooth and efficient communication.

• Direct incoming phone calls to the appropriate departments or individuals within the office.

• Announce emergency codes as and when required, adhering to protocol.

• Ensure all communications are handled professionally and promptly.

• Handle high-stress situations calmly and effectively, especially during emergencies.

• Assist in other administrative tasks as needed to support hospital operations.

• Utilize strong interpersonal skills for effective communication with hospital staff and visitors.

• Use the skill of answering inbound calls to manage high call volumes efficiently.

Requirements

• Must have a high school diploma or equivalent qualification.

• Experience in a similar role within the healthcare industry is preferred.

• Proven ability to handle a high volume of inbound calls.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Ability to maintain a calm demeanor under pressure.

• Proficient in using computer systems and software relevant to the role.

• Must follow all confidentiality and data protection regulations.

• Ability to work in a team and independently when required.

• Willingness to work in different shifts, including nights and weekends.

• Must demonstrate professionalism and respect for patients' rights and individual needs.

• Ability to handle emergencies efficiently and contact the appropriate personnel.

• Familiarity with switchboard equipment and operations.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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