Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.

Banquets Manager : Department Leader who effectively and proactively monitors the daily functions of the Banquet Department. This is including providing support and guidance to the banquet team , the sales & events team and the convention services department. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.

The Banquet Manager Responsibilities may include:

• Supports and Manages the Banquet Department while working closely with the Director of Operations and other hotel departments. Leadership responsibilities also include Convention Services Set Up.

• Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement

• Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys.

• Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.

• Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications

• Responsible for proactively reviewing staffing and equipment needs

• Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage

• Responsible for maintaining a high energy, positive, professional appearance

• Responsible for developing innovative and creative décor for Banquet function space

• Responsible for short and long term banquet functions in the front and back of the house

• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions

• Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

• Ability to develop ideas for special events and holiday functions

The Banquet Manager is an integral part of the hotel's overall Food and Beverage team. Your colleagues will work along with the Director of Operations and Director of Outlets to ensure a successful Food & Beverage Team. Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.

Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Banquet Manager and find yourself as the Assistant Food & Beverage Director within a few years. Three quarters of Hyatt's management staff is promoted from within, just about all of our function heads are promoted internally as well.

Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards...whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.

Qualifications:

• Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule

• A true desire to understand and anticipate the needs of others in a fast paced environment

• Refined verbal and written communication skills

• Must be proficient in general computer knowledge

• Candidates should be extremely creative, innovative, detail oriented and organized

• Hotel experience and a thorough understanding of all levels of banquet service

• Previous experience as a Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor preferred

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service

Primary Location: US-CT-Greenwich

Organization: Hyatt Regency Greenwich

Pay Basis: Yearly

Job Level: Full-time

Job: Food and Beverage

Req ID: GRE002790

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.