Job Information
Excela Health CULINARY SERVICES CASHIER in Greensburg, Pennsylvania
Description
Job Summary/Overall Objectives
Performs all aspects of POS (point of sale) transactions to include cash, credit cards, meal tickets, and promos. May also support the retail food serving duties as needed.
Essential Job Functions
POS Register Functions
Can effectively perform and navigate the functions of the POS system
Can trouble shoot issues and call for support as needed
Assists with the training of new register associates
Cash Handling Procedures
Operates cash register according to procedures for cash handling
Ensures customers are charged appropriately for food items
Cash transactions are immediately put in till drawer
Credit card transactions are processed through the payment gateway
Notifies supervisor immediately of any difficulties or discrepancies at the register
Keeps receipts of VOIDS with documentation and meal tickets for balance reconciliation
Performs closing shift procedures including reconciliation of till drawer
Customer service
Performs excellent customer service skills with all customers
Answers questions about café food items
Handles service recovery immediately or involves supervisor as needed
Receives and distributes all messages in a timely manner
Other duties as assigned including barista and serving duties
Prepares and serves drinks and food according to food safety guidelines
Practices good hygiene which includes hand washing and wearing hair restraints
Uses gloves when serving and preparing food
Properly labels and discards out of date items
Stocks items with FIFO guidelines
Performs routine cleaning assignments
Properly operates all equipment including coffee machines
Reports any equipment malfunctions or unsafe working conditions promptly to supervisor
Other duties as assigned.
Competency and Experience
Required Qualifications/Experience
Must be 18 years of age.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Ability to communicate with all members of the health care teams.
Basic math and keyboard proficiency.
Proficient in the use of Excel spreadsheets.
Preferred Qualifications/Experience
Equivalent knowledge.
ServSafe Certification.
License, Certification & Clearances
- Act 34-PA Criminal Record Check from the PA State Police system
Position Type/Expected Hours of Work
Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
Travel may be expected locally between System locations.
Equal Employment Opportunity
Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.
Disclaimer
This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Work Environments
March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
X
x
Extreme Cold
X
x
Heights
x
Confined Spaces
x
Extreme Noise(>85dB)
x
Mechanical Hazards
X
x
Use of Vibrating Tools
X
x
Operates Vehicle (company)
x
Operates Heavy Equipment
x
Use of Lifting/Transfer Devices
X
x
Rotates All Shifts
X
x
8 Hours Shifts
X
x
10-12 Hours Shifts
x
On-Call
x
Overtime(+8/hrs/shift; 40/hr/wk)
X
x
Travel Between Sites
x
Direct Patient Care
x
Respirator Protective Equipment
x
Eye Protection
x
x
Head Protection (hard hat)
x
Hearing Protection
x
Hand Protection
X
x
Feet, Toe Protection
x
Body Protection
x
x
Latex Exposure
x
Solvent Exposure
x
Paint (direct use) Exposure
x
Dust (sanding) Exposure
x
Ethylene Oxide Exposure
x
Cytotoxic (Chemo) Exposure
x
Blood/Body Fluid Exposure
x
Chemicals (direct use) Exposure
x
x
Mist Exposure
x
Wax Stripper (direct use)
x
Non-Ionizing Radiation Exposure
x
Ionizing Radiation Exposure
x
Laser Exposure
x
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
X
x
Sitting
x
x
Walking
X
x
Climbing Stairs
X
x
Climbing Stepstool
X
X
Climbing Ladders
x
Standing
X
x
Kneeling
X
x
Squatting (Crouching)
X
x
Twisting/Turning
X
x
Keyboard/Computer Operation
X
x
Gross Grasp
X
x
Fine Finger Manipulation
X
X
Hand/Arm Coordination
X
X
Pushing/Pulling(lbs. of force)
X
15#
Carry
X
30#
Transfer/Push/Pull Patients
x
Seeing Near w/Acuity
X
x
Feeling (Sensation)
X
x
Color Vision
x
Hearing Clearly
X
X
Pulling/Pushing Objects Overhead
X
x
Reaching Above Shoulder Level
X
x
Reaching Forward
X
x
Lifting Floor to Knuckle
X
10#
Lifting Seat Pan to Knuckle
X
10#
Lifting Knuckle to Shoulder
X
10#
Lifting Shoulder to Overhead
X
10#
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)