Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We’re making a solid connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that’s driving the health care industry forward. As a Telephonic RN Case Manager, you’ll support a diverse member population with education, advocacy, and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Apply today!

This is a high volume, member focused environment. You’ll need to be efficient, productive, and thorough working with our members over the phone. Solid computer and software navigation skills are critical. You should also be strongly patient-focused and adaptable to changes.

Hours: Monday - Friday: 8:00 am to 5 pm

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Provide a complete continuum of quality care through close communication with members via outbound calls

• Manages and coordinates care and services with interdisciplinary care team to identify and close gaps or barriers in treatment plans

• Engages and collaborate with patient and/or caregiver to develop individualized Care Plan

• Supports members with health education, medication reviews, and referrals to community resources

• Acts as an advocate for the patient

• Maintains HIPAA compliance at all times

• This position requires an unrestricted compact nursing license and may require additional licensing in multiple US States. Selected candidate must be willing and able to obtain and maintain multiple state licensure. (Application fees and filing costs paid for by UHG)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted RN license in a compact state of residence with the ability to obtain multiple state licenses as required

• CCM or ability to obtain within 30 months of employment

• 3+ years of experience as a Registered Nurse in a hospital, acute care or direct care setting

• Intermediate/Proficient internet navigation, talk and type at the same time, Microsoft Office- Outlook, Word and Excel, navigate a Windows based environment

• Demonstrated ability to handle multiple tasks and function in a high-volume environment

• Dedicated, distraction-free workspace in home for home office

• Access to high-speed internet

Preferred Qualifications:

• BSN

• Certified Case Manager (CCM)

• Experience in case management, discharge planning, utilization review, or home health

• Ability to educate patients on health and wellness

• Proven organizational skill and ability to complete all work independently and within designated timeframes

• Demonstrates being adaptable, flexible, and able to maintain a positive attitude during chance in process, practice or policy

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.