Job Information
Festival Foods Grocery Night Lead in Greenfield, Wisconsin
Job Summary
Job Title: Grocery Night Lead
FLSA Status: Hourly
Reports To: Grocery Department Manager
Maintains stock levels in the grocery department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leads, coaches, teaches and reinforces Festival culture, guest service, and performance expectations to all Second Shift associates
Assists in the onboarding and training of new associates
Addresses questions and provides guidance to all Second Shift associates
Ensures all department standards are being met in the Grocery department
Observes sales floor and back stock conditions; takes action to correct areas of opportunity
Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
Communicates and works cooperatively with Store Director, Grocery Department Manager and Second Shift associates to maintain standards and exceed guest expectations
Assists with writing product orders in the absence of the Department Manager
Oversees all sanitation within the Second Shift of the department
Provides exceptional guest services by greeting, finding items and answering questions
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
Assists all department associates with daily responsibilities while leading by example
Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
Leads evening team huddles to ensure associates are up to date on department and company information
Other duties as assigned
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to deal tactfully and effectively with guests and associates
Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety
Ability to use the following equipment: forklift, harness, power jack, walk behind lift, WAV, baler, compactor
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment
The associate must have full range of upper body motion in order to lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment
The position requires the associate to lift up to 50 pounds on an occasional basis
WORK SCHEDULE
The Grocery Night Lead is a full time hourly position. The work schedule will include overnight shifts that may vary occasionally, including weekdays, weekends, and holidays.
Company Overview
Founded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates +40 full-service supermarkets across the state of Wisconsin.At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.
Location : NameGreenfield
Requisition ID 2024-42510
Requisition Post Information* : Posted Date 1 week ago (4/23/2024 10:37 AM)
Category (Portal Searching) Store Leadership