Product Manager – iWarehouse - Hybrid

About our company:

The Raymond Corporation is a division of the Toyota Industries Corporation. We empower you to do great work in a company with 100 years of success, innovation and growth. Our Associates are the foundation of our continued success. If you’re innovative and enjoy the thrill of making things happen - share our vision and grow with us.

About the position: The iWAREHOUSE Product Manager will develop strategies, programs and promotions for a specific class of products and/or services to support Raymond Solutions and Support Centers and National Accounts in the sale of Raymond products and/or services. Plans, organizes, implements and manages the activities and resources for projects and programs in support of life-cycle management of assigned class of products and/or services. You will

• Represent Raymond as the product and/or service subject-matter expert and provides technical expertise and training support for product development.
• Achieves strategic Share of Market for assigned product lines that corresponds with Raymond’s annual Plan of Record. Owns the budgeting and forecasting process for marketing, coordinating with Finance and Operations as required.
• Establishes and maintains product pricing that will optimize market share growth and profitability.
• Gathers and maintains up-to-date competitive and market intelligence. Continually assesses market conditions, competitive pricing, offerings, plans, applications, customer trends/issues, and distribution/product trends.
• Works closely with cross functional groups (including Sales, Engineering, Marketing, Program Management, etc.) for product roadmap and life cycle management.
• Owns the strategic product planning, product roadmap, and Marketing Requirements Definition (MRD) processes. Acts as an interface with engineering to develop the next generation of solutions, product enhancements and services. Ensures appropriate market coverage and brand positioning.
• Ensures new solutions/services fulfill marketplace requirements for their successful introduction into the market as well as their long-term success and sustainability. Creates programs and content to stimulate profitable sales growth.
• Creates sustainable competitive advantage for product lines. Provides effective ROI and total cost of ownership tools to Raymond Solutions and Support Centers and sales representatives that allow them to substantiate the value proposition of Raymond’s products and services offering.
• Provides technical expertise and training to the sales force for products and applications. Develop new sales tools, dealer communications, marketing tool kits, and management of brochures, website, & app.
• Establishes and maintains product pricing that will optimize market share growth and profitability.
• Coordinates ongoing maintenance / health of products including customer satisfaction, warranty, lead times, product margin and customization through Product Teams.
• Performs related work as assigned.
• Understand and applies a broad knowledge of principles, practices and procedures related to marketing, general business, finance/analytical and product life-cycle management.
• Provide excellent interpersonal, verbal and written communication skills to influence and negotiate with others in order to resolve difficult problems that can affect long-term relationships with customers.
• Maintain a high level of attention to detail and analytical skills to understand and interpret complex data.
• Work in a fast-paced environment and manage multiple projects simultaneously.
• Be proficient with Microsoft Office Suite.

About the schedule:

• Travel required 10% - 25% of the time.
• This position is in our Greene, NY office and will have a hybrid schedule reporting in office three days a week.

About you:

• A Bachelor's Degree is required. Bachelor’s degree in engineering or business-related discipline is preferred.
• 6+ years of broad experience in marketing, finance, business, engineering, or an analytical role is required.
• Experience working with telematics is preferred.

It would be great if you had:

• Experience in the forklift industry, IOT, or telematics experience is preferred.
• A sense of urgency to meet or exceed customer requirements and quality expectations.
• Excellent verbal and written communication skills, with the ability to communicate with all levels of the organization including senior and executive level staff is also a key to success.

About the total compensation package: Salary - $91,000 - $117,000 per year. Compensation depending on selected candidates' education and experience. Benefits - We recognize the value of a comprehensive benefits program for our employees and work tirelessly to make sure our package meets the needs of our employees and their families. Eligible employees can elect and participate in a variety of benefits including:

• Medical and Rx Plan options
• Dental and Vision Plan options
• 10 Company Paid Holidays
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) for medical and dependent care
• Life Insurance and AD&D
• Short-Term and Long-Term Disability
• Accident, Critical Illness, and Indemnity Insurance
• ID Theft Protection
• Comprehensive 401(k) retirement plan with company match
• Profit Sharing Plan based on annual profitability
• Long-Term Care Insurance
• Vacation (on day 1), Sick, & Volunteer Time
• Tuition Aid Program