JOB REQUIREMENTS: Job Title: Concessions Department: Food & Beverage Reports to: Concessions Manager Supervises Others: No DOL Status: Part-Time; Events-Based Exemption Status: Hourly; Non-Exempt General Summary: Responsible for preparing and selling food and beverage products in assigned concession stand area(s). Greet customers, fill orders, and process sales transactions. Job Description: Demonstrates and embodies PMI Entertainment Group Culture and Customer Service values. Responsible for preparing and selling food and beverage for various events in the Resch Complex. Maintains a quality and consistent presentation of food products as directed by the Food & Beverage department staff. Handles product sales transactions in the assigned concessions stand. Completes payment transactions in accordance with proper procedures. Provides superior customer service. Maintains a clean and presentable work area. Creates a positive work environment. Knowledge, Skills and Abilities Required: Knowledge of sales at a level normally acquired through completion of a high school education. Approximately 3-6 months of previous food and beverage experience to gain an understanding of food preparation, sales, and customer service. Analytical skills needed to process cash transactions. Interpersonal skills required to maintain positive customer relations when gathering and exchanging information. Knowledge of good housekeeping practices in areas where food is stored, prepared, served, or dispensed. Must be proficient in operating and maintaining a variety of kitchen equipment such as ovens, fryers, grills, etc. Ability to workdays, nights, weekends, and holidays as dictated by event schedule. Requires working in a fast-paced environment with irregular hours, as dictated by schedule of events. Requires standing for extended periods of time. Requires eyesight correctable to 20/20 to read numbers. Must be able to add, subtract, multiply and divide whole numbers. Ability to give, receive, and analyze information and process orders. Occasional high stress work when dealing with customers and peak service volumes. Must understand people and be able to communicate effectively with them. Requires hearing within normal range to communicate with staff and customers. PMI Entertainment Group is an Affirmative Action, Equal Opportunity Employer Disclaimers: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Ticket Star is owned by PMI Entertainment Group. Green Bay Gamblers Hockey Team is owned by PMI Entertainment Group. Meyer Theatre and Backstage are managed by PMI Entertainment Group. Celebrations is a division of PMI Entertainment Group. Blue Green Experiential Events is a division of PMI Entertainment Group. Resch Center & Resch Expo are managed by PMI Entertainment Group. ***** APPLICATION INSTRUCTIONS: Mail a Rsum: PMI Entertainment Group 1901 S. Oneida Street Green Bay, WI 54304 E-Mail a Rsum: KRISTY.JANIAK@PMIWI.COM Fax a Rsum: 920-405-1268 Other: Mail, fax, or email resume to: PMI Entertainment Group Attn: Human Resources Coordinator 1901 S. Oneida Street Green Bay, WI 54304 or fax to: (920) 494-5566