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Skytron LLC Business Systems Analyst (Hybrid) in Grand Rapids, Michigan

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::: {v-79f6b5bd=""} Join a team that improves patient outcomes, through innovative and flexible solutions to the acute care market! When you work for Skytron, you get so much more than a job, including:

  • Hybrid work arrangement
  • Comprehensive benefits, beginning on day one
  • Annual Pool Bonus
  • Paid vacation, personal days, and holidays
  • 401(k) and Profit sharing
  • Tuition reimbursement program
  • Onsite gym
  • Family-owned and operated business

As the Business System Analyst, you will:

  • Serve as key resource for systems definition, project scope, design, and deployment
  • Assist in planning, testing, and implementing new systems
  • Define and document processes, develop training tools, help train end-users, and provide ongoing user support to ensure smooth system implementation and adoption
  • Improve existing business processes within Skytron's ERP and supporting systems
  • Work closely with teams and key stakeholders to create custom reports, dashboards and metrics
  • Develop formal training classes on Skytron's ERP and supporting systems to better support existing users

For success in this role, you will:

  • Capably handle required administrative functions
  • Verify work to ensure accurate results, requiring minimal rework
  • Demonstrate a desire to assist others, promoting positive behavior to internal and external customers
  • Monitor short-term and long-term results and desired impacts
  • Work and guide people and processes to be accountable for achieving objectives
  • Meet productivity standards
  • Devise workable solutions to challenges
  • Be internally motivated and work well with minimal supervision
  • Listen to others, expressing ideas, both orally and in writing
  • Possess a Bachelor's Degree in computer science, information systems or have 5-10 years of relevant work experience. Previous project management experience, including the full scope of development from specification to implementation, is strongly preferred
  • Have a strong understanding of ERP business processes and interconnectivity of modules
  • Possess basic knowledge of IT infrastructure, security, virtualization and cloud computing
  • Have strong reporting skills and an understanding of reporting platforms such as Power BI, Tableau, or similar programs
  • Be proficient in project management software and Microsoft Office programs, including: Word, Outlook, PowerPoint, SharePoint and Excel :::
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