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Catholic Charities West Michigan Human Resources Relations and Benefits Specialist in Grand Rapids MI, Michigan

Position Summary

The Human Resources (HR) Relations and Benefits Specialist is responsible for providing administrative and technical assistance in the areas of recruitment, benefits, employee relations, FMLA, and training. This position is responsible for onboarding new staff members, new hire orientation, and ongoing employee relations from hire to end of employment cycle.

Annual Salary Range: $50,000.00 - $60,000.00

Essentials Duties and Responsibilities

Coordinates and facilitates a comprehensive onboarding process for new hires, including paperwork completion within the agency's application tracking system (ATS) iCIMS, new hire orientation, and an introduction to agency's policies and procedures.

Ensures the HR Department has all new-hire paperwork for new staff and prepares the personnel file.

Works in partnership with the agency's Information Technology (IT) department and hiring managers to ensure new staff are set-up with IT needs.

Provides ongoing support and resources to new staff during their initial period of employment to ensure a smooth transition.

Acts as an additional support within iCIMS to the HR team and staff as needed.

Serves as the first point of contact for staff inquiries regarding HR policies, procedures, and agency benefits.

Completes and processes employment verification requests.

Offboards staff who leave the agency including closing out personnel files.

Oversees the benefits enrollment process, ensuring all staff are informed about their benefits options and enrollment deadlines.

Acts as the benefit liaison for the agency's insurance third party administrator.

Assists staff with benefits-related inquiries and issues, providing clear and accurate information for resolution.

Completes benefit data entry into agency's Human Resources Information System (HRIS) accurately and timely during open enrollment and throughout the calendar year.

Maintains and updates benefit staff records, ensuring data accuracy and confidentiality.

Conducts bi-weekly benefit reviews and acts on accordingly to ensure staff benefits and premium deductions align.

Manages Affordable Care Act data and year end submissions.

Fosters positive staff relations by addressing concerns and facilitating conflict resolution as needed.

Supports staff engagement initiatives to help foster a positive and inclusive work environment.

Supports the HR team in developing and implementing HR initiatives and programs that enhance staff satisfaction and engagement.

Assists in organizing team-building events, training, and wellness programs to encourage staff professional growth and a positive workplace culture.

Contributes to the development of diversity and inclusion initiatives within the agency.

Processes employee's FMLA requests.

Maintains sensitive staff information in a confidential nature in compliance with applicable legal requirements and makes decisions based on agency policy.

Participates in developing department goals, objectives and systems.

Participates in audits and prepares reports as required by management or regulatory agencies.

Provides support in all areas of the Human Resources Department as needed.

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