Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.

Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities:

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner

• Responds promptly, professionally and courteously to all customers’ needs

• Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk

Required:

• High School Diploma or GED

• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

• Certification in medical billing, coding, or equivalent job specific certification

• Working knowledge of CPT, HCPCS, and ICD-10

• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.