Tax Compliance Agent Intern

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Tax Compliance Agent Intern

Salary

$52,344.00 - $60,204.00 Annually

Location

Grand Junction, CO

Job Type

Full Time

Job Number

TAA-00781-01.2025

Department

Department of Revenue

Division

Taxation - TAC: Collections, Compliance and Criminal Tax

Opening Date

02/06/2025

Closing Date

2/19/2025 5:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Eden Davis - edenrose.davis@state.co.us

Primary Physical Work Address

222 S 6th St, Grand Junction, CO 81501, USA. This position is mostly a hybrid work position with as needed on-site visits with employee and stakeholder groups.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

Helpful tips for applying:

Applying for a Job with the State of Colorado .

What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM)

Description of Job

We're hiring a public service oriented individual with excellent de-escalation skills to be ourTax Compliance Agent Intern!

In this role, you'll be organizing your workload in the morning and heading out the rest of the day to conduct tax compliance checks on businesses. Although you won't be auditing, you will use your interpersonal skills and knowledge to collect owed taxes and inform businesses of their delinquent account. If tax delinquencies are not voluntarily resolved, you will achieve compliance by serving distraint warrants, seizing inventories, and securing business property which may be sold at public auction to satisfy liabilities. Your ability to remain organized and manage your workload will ensure goals are met. This is a close knit, supportive and small team who make sure you have what you need! If you're ready to serve Colorado, then this job may be for you!

Primary Duties:

In this training field position, the incumbent will learn the following duties:

• How to identify and locate non-compliant taxpayers and businesses.

• What documentation is needed to provide to the taxpayer for types of non-compliance and delinquency.

• Steps, processes and methods required to bring a taxpayer back into compliance.

• Collecting, processing money and documents pertaining to the taxpayers account to bring them into compliance

• What proper method to file judgments/liens.

• Identify and secure assets for seizure to resolve accounts and achieve compliance.

  This is a field position requiring the incumbent to spend approximately 60% of each day traveling to and meeting with businesses and individuals. The incumbent is provided with a state vehicle, laptop computer, cell phone and additional resources to perform their duties. A typical day begins with two hours of home-based account research and preparation, followed by six hours of field work.

  The incumbent must be able to work independently without daily person-to-person supervision , have the ability to learn the law, be honest, and operate with integrity. The incumbent must be able to remain professional and respectful even during stressful or confrontational situations. The incumbent is directly responsible for enforcing tax compliance with a wide variety of business types.

Career Growth:

This is a trainee position with opportunities to be promoted to a Tax Compliance Agent I after completing the necessary tasks in the intern role and having successful performance.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

MINIMUM QUALIFICATIONS:

Experience Only:

• Five (5) years of relevant experience in Accounting, Business, Payment Collections, Law enforcement and/or Investigations.

  OR

  Education and Experience:

• A combination of related education in Business Administration, Accounting, Criminal Justice and/or a related field as determined by the Department and/or relevant experience in an occupation related to Accounting, Business, Payment Collections, Law enforcement and/or Investigations equal to five (5) years

  NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

  Preferred Qualifications:

• Additional years of professional experience in Payment Collections or Law Enforcement.

• Proficiency with Microsoft Excel and Word

• Proficiency with Google Suite

• Organizational skills and task management

• Experience working in public facing customer service, able to de-escalate confrontations

• Ability to work independently without daily in person supervision

• State experience using GenTax

• Cash Handling Experience

  Conditions of Employment with the CDOR :

  Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

  As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations .

  Minimum Qualification Screening

  A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter (Optional if Manager is requesting them)

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

• Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

  Email Address:

  All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

  If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

  Appeal Rights:

  An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

  As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

  Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

  For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

02

Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended.

03

I am a CO resident, residing in CO and can provide proof of residency (as outlined in the FAQ section) at the time of application.

04

Describe your experience handling a confrontation with a customer. What interpersonal skills did you use and what was the result?

05

This position has multiple priorities and strict targets. How do you complete your workload while meeting deadlines? What systems and/or tools do you use to keep you organized?

06

DOR/DMV - Do you possess a current, valid, unrestricted Colorado driver's license? If "Yes", you must list your driver's license number below.

07

In order to help us better understand your experience, please provide two or more work related examples of your experience working independently without daily direction from your supervisor. Please indicate which of the employers listed on your application can verify this experience.

08

Please choose the response that best describes your level of proficiency using Microsoft Office Applications.

• No Experience

• Beginner

• Moderate

• Proficient

• Expert

  09

  Please choose the response that best describes your level of proficiency using Google Suite.

• No Experience

• Beginner

• Moderate

• Proficient

• Expert

  10

  I understand that the primary duty station is Grand Junction and surrounding geographical areas, with travel to outlying assigned counties serving central and northwestern areas of the state to include but not limited to: Moffat, Rio Blanco, Routt, Eagle, Lake and Mesa counties. For reporting and assignment purposes, this position is aligned with the Colorado Department of Revenue Grand Junction Service Center which is located at 222 S. 6th St, #204, Grand Junction, CO 81501. The incumbent may reside in the geographic area and travel to Grand Junction as required for training and other tasks such as meetings, etc. Travel may require overnight stays.

• Yes

• No

  11

  By clicking "Yes" below, I am certifying that I understand that this position is designated as a hybrid work position. This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position. Although it is designated as hybrid the position is still part of the State classified personnel system and as such requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13.

• Yes

• No

  Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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