VCA Chatoak Animal Hospital is seeking experienced Veterinary Customer Service Representatives. MEDICAL EXPERIENCE REQUIRED .

We are looking for candidates that believe in high quality, compassionate care. Applicants should have at least 1 year of veterinary CSR or DA experience.

Below are just some of the skills one must be proficient in for this position.

• Ensure clients are having an overall excellent experience

• Compassionately communicate with clients (greet and check-in clients upon arrival, answer phones, present estimates, etc.)

• Schedule and confirm appointments.

• Process payment transactions

• Obtain records from referring RDVMs

• Send and receive emails, text, Teams messages and phone calls

• Ensure the lobby and exam rooms are clean and presentable

• Manage medical records, charts, reports and correspondence

At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.

Why You Should Consider VCA Chatoak Animal Hospital

• Competitive compensation from $19-$21

• Comprehensive benefits package, including: medical/dental/vision after 30 days of employment

• Paid vacation for full-time associates (Vacation is on an accrual basis)

• 401(k) w/ company matching

• Generous personal pet care discounts

• Health & Wellness resources, such as 12 FREE sessions with Lyra per year

We are open 7 days a week including holidays from 7am to 12am.

Hiring for day/mid shifts. 5 days a week including weekends.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com