The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Business Services team as:

Cash Management Associate

This opportunity may be perfect for you if you have experience in:

Knowledge of Banking & Cash Management

Strong attention to detail

Strong communication and administrative skills

About this position:

Responsible for performing operation and administrative duties to support the Director of Business Services and the Cash Management Officer. Provides quality customer service to high profile customers including commercial and municipal customers. Coordinates activities with branch staff and other business partners to provide a variety of products and services to customers.

RESPONSIBILITIES:

Provide full range of professional, technical, and general support to customers and Company personnel regarding cash management and banking services . Assist with municipal banking customers as needed.

Communicate and interact with other departments and vendors for special projects and assist in resolving customer issues or problems.

Prepare and maintain cash management service agreements and facilitate process to set-up and train customers with cash management services.

Support and assist departmental team by performing administrative and clerical tasks including reviewing reports, preparing correspondence, answering internal and external customer calls, responding to Request for Proposals, and assisting with special projects.

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/Certifications:

Associate’s degree or equivalent professional experience preferred

3 years of experience in related field preferred

Skills/Knowledge:

Proficient with Microsoft Office Suite including: Word, Excel, Outlook and PowerPoint

Understanding of cash management services preferred

Strong customer service, problem solving, and time management skills

Ability to prioritize multiple tasks/projects, meet deadlines, and exceptional attention to detail

Proven ability to work independently and collaboratively in a team environment

Solid verbal and written communications skills; comfortable communicating with customers, co-workers, and member of management

Physical Demands:

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

Must be able to repetitively use a telephone and computer mouse and keyboard.

Ability to lift/move up to 15 lbs.

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.

As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $19.25 - $24.63 per hour commensurate with experience and education.

Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance.

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