Are you looking for an opportunity to advance your skills and impact overall Global Forwarding network success? If you’re a natural leader with a commercial mindset able to negotiate effectively while maintaining mutually beneficial relationships, we have the perfect opportunity for you!

C.H. Robinson is looking for an ambitious Strategic Procurement & Capacity Manager to develop and execute capacity solutions for temperature-controlled North American inland and channel partners, with a focus on securing domestic transportation and warehousing for high-value or high-theft commodities. This role aims to reduce broker reliance, control costs, and ensure ISO/GDP compliance across healthcare, automotive, retail, and electronics sectors.

You’ll play a key role in reducing broker dependency, controlling costs, and improving security and compliance for high-value shipments. By building a network of specialized carriers, secure warehouses, and yards, it ensures product integrity, drives efficiency, and supports scalable vertical business growth while mitigating risks.

Internal candidates: please apply by Friday, February 28*

Responsibilities:

Procurement/Capacity

• Serves as capacity lead in pre-RFP planning process. Provides subject matter expertise and curates feasible solutions to execute the business opportunities. Identifies risks and collaborates with internal partners to effectively problem solve.

• Performs post award procurement planning; accountable to ensure award is appropriately matched to the right capacity solution/team. Interprets carrier analytics and leverages other tools (market data, freight and pricing tools and resources) to guide informed buying decisions within aligned geography. Works with portfolio teams to identify where additional capacity is needed.

• Align capacity strategies with customer needs for scalability and growth

• Responsible for activities that evaluate award health; monitors adherence to capacity procurement plan and performs monthly review against customer scorecards. Action plans to meet service metrics.

• Performs continuous improvement to capacity strategy over lifecycle of the award. Provides day to day problem resolution; identifies opportunities and issues, determines the best course of action, and implements solutions. Works closely with internal resources on shipment updates, problem resolution and/or operational execution.

• Provide expertise, develop solutions, and deliver pricing for business opportunities

• May provide direction to coverage team resources on freight prioritization

• Accountable to market costing plans, ensuring capacity spend is in line with procurement plan and market conditions

• May be required to book freight as business needs dictate

• Create, cultivate, and manage healthcare carrier channel partners (inland providers/warehouses secure yards)

Quality

• Focuses on behaviors and activities to improve quality, including automation, on time performance and hourly compliance

• Enhance cost efficiency, security, and compliance for high-value shipments

• Review on time and compliance performance, aligning with customer security, ISO & GDP expectations

• Ensures quality Key Performance Indicators are met according to aligned customer expectations

• Complies with expectations as defined in internal trading rules

• Leads communication and reinforcement of customer-specific security requirements to the owning rep and/or directly to the carrier

• Ensures high-risk/high-value fraud SOPs are strictly followed – will conduct audits including travelling for occasional onsite audits.

• Participate in weekly cadence of communication with healthcare commercial team. Contribute to stand-ups regularly.

• Develop intimate knowledge of the healthcare client base, representing specific needs/requirements to the capacity network

• ISO 9001 Lead Auditor certification to ensure audits are compliant with the ISO standards, and evidence based

• Manage Suppliers using the Quality Management System (QMS) and the Qualityze Supplier Module

Required Qualifications:

• High School diploma or GED equivalent

• At least 5 years of global forwarding experience in a commercial or capacity facing role with direct or indirect leadership experience

• Ability to influence without authority and collaborate across multiple verticals

• Willingness to become ISO 9001 certified, which includes a certification class and the ability to pass the exam within two attempts

• Ability to travel 15-20%

Preferred Qualifications:

• Bachelor's degree preferred

• Previous experience creating strategic procurement solutions

• Familiarity with quality management systems

• Excellent verbal and written communication skills with the ability to tailor messaging to the appropriate audience

• Professional presence, strong influencing skills and ability to build effective relationships, primarily focused on mid to senior level leadership.

• Ability to gather various points of data to understand business conditions, draw conclusions and formulate an effective course of action.

• Capable of making effective decisions of varying difficulty and complexity, based on data, expertise, and circumstances specific to the situation.

• Ability to understand daily or hourly freight landscape and prioritize effectively to ensure optimal coverage

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$71,800.00 - $149,200.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .