88966BR

Job Title:

Customer Service Representative - Fullerton, NE

Department/Function:

Sales, Customer Service & Origination

Job Description:

Customer Service Representative (CSR) Manager– Fullerton, NE

This is an non-exempt level position.

Job Responsibilities:

• Manage grain settlements from producers and commercials.

• Manage freight payments.

• Customer reports (delivery sheets, settlements, tickets, etc.)

• Assist in origination and merchandising efforts.

• Assist customers in learning new technology (app, re gen programs, etc.) that the company rolls out.

• Help scale inbound/outbound grain on a needed basis

• Service customers as they walk in the door with questions.

Required Skills:

• Must possess attention to detail and ability to multitask.

• Must be able to communicate fluently among team members and customers.

• Microsoft word, excel and power point.

• Microsoft teams for video conferences.

• Fluency in grain accounting preferred.

• Knowledge of the grain markets, grain elevator system, futures market preferred.

Education Requirements:

• Must have a high school diploma or equivalency.

• Bachelors or Associate’s Degree Preferred.

Required Experience:

• Face to face customer service in an office setting.

• Experience with Microsoft office and an internal accounting software.

• Grain accounting experience preferred but not a requirement.

• 3-5 years of experience preferred

Additional information:

• Looking for a self-motivated individual, with a strong work ethic and acute attention to detail willing to be a part of a team that focusses on customer service. Someone willing to go above and beyond what is required in order to help grow the business and take care of the customer base.

Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

“AJCIND”

REF:88966BR

Req/Job ID:

88966BR

City:

Fullerton

State:

NE - Nebraska

Ref ID:

#LI-LP2

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About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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#LI-Onsite

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#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM. (https://www.adm.com/en-us/culture-and-careers/diversity-equity-inclusion/)

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Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).

• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.

• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

• Paid time off including paid holidays.

• Adoption assistance and paid maternity and parental leave.

• Tuition assistance.

• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.