About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Title: Program Manager, ATM as a Service

Location: Frisco, TX (hybrid)

Position Summary

The Operations & Compliance Department Deployment Group is responsible for ATM deployments, ATM reprograms, branding, compliance with all ATM regulations, the mitigation of potential liabilities, and assisting to avoid penalties, sanctions or other methods of legal punishment.

The Program Manager is responsible for the mentoring and training of deployment team members, including Project Managers and Project Coordinators. Individual will also be required to manage projects throughout the project life cycle and to provide direction to team members during the Manager’s absence.

Project Management Institute (PMI) methodologies are utilized in all project phases, including project initiation, planning, execution, oversight, and close-out, to ensure assigned projects are completed to align with the company’s objectives and satisfy all regulatory requirements.

Key Areas of Responsibility:

• Ability to manage multiple projects effectively and simultaneously, including high-profile and large-scale deployments.

• Mentor and train team members for increased understanding of project methodology, efficient use of business tools, and improving “people skills”.

• Ability to act as “back-up” for the Manager/Project Management in their absence.

• Identification and implementation of opportunities for process improvement, with a focus on increased productivity and overall success of the deployment team.

• Oversight of adherence to policies and processes related to various tasks outlined within the department.

• Manage all aspects of ATM installations, de-installations, branding, and reprogramming plans for assigned projects.

• Schedule and facilitate meetings with stakeholders, project teams, and others to communicate progress, issues, and timelines for the resolution of issues.

• Reporting of project progress to stakeholders and all levels of management.

• Create and update project records in QuickBase™ application, utilizing macros to achieve desired results.

• Perform required project tasks in Oracle™

• Define and document the scope of work required for successful completion of projects.

• Determine and outline roles and responsibilities for project tasks.

• Identify dependencies and manage internal relationships required to successfully complete assigned projects.

• Create and communicate “customer specific” metrics as required.

• Other duties may be assigned.

Basic Qualifications:

• High School Diploma or equivalent required. Bachelor’s degree preferred.

• 5+ years’ experience in a project manager or operations role; ATM industry experience is a plus.

• PMI Certification is a plus.

• Ability to work efficiently in a fast-paced environment, quickly respond, and prioritize between multiple demands.

• Excellent analytical, organizational, critical thinking, problem solving, and presentation skills.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office; Strong Excel skills required (PivotTables, VLOOKUP).

• Ability to achieve proficiency in the use of various internal applications, including EPM, Cardlink, CORE, Oracle™ and Quickbase™

• Ability to work with internal and external partners at various levels.

• Ability to lead, motivate, and support team members.

• Ability to provide direction to team members in the Manager’s absence.

• Strong attention to detail.

• Ability to perform in a team setting and as an independent contributor.

Physical Demands and Work Environment:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to speak and/or hear.

• The employee frequently is required to stand; sit; walk; use hands to finger, handle or feel; and reach with hands and arms.

• The employee is required to be able to lift and carry 10 (ten) pounds.

• Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• The noise level in the work environment is usually moderate.

• Additional weekend or after-hours work may be required on occasion.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include :

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.