Overview

How You’ll Make an Impact

The Senior Account Executive (Sr. AE) works with the Account Team to manage high-level projects for our direct mail and digital business. In this role, the Sr. AE is responsible for proper and timely execution of all assigned work.

What You’ll Achieve

• Serve as the primary client service representative with overall responsibility for the excellence of deliverables to the client

• Maintain key account plans for automotive accounts and be responsible for ensuring that projects are executed in accordance with the client’s expectations and high standards of the agency.

• Develop and maintain thorough understanding of the clients’ end use markets and their important customers.

• Think strategically and explore the business needs of dealer and corporate clients in order to develop and execute profitable marketing campaigns.

• Provide direction to the internal teams, coordinate assignments, monitor progress, and conceptualize new promotional ideas with your colleagues.

• Implement and manage the effective delivery of key customer programs for direct mail and e-mail including: communication strategies, associate training, program execution, and billing.

• Manage and delegate business to ensure we meet or exceed sales targets.

• Establish and build strong working relationships with business leaders and team members to ensure the successful delivery of services.

• Investigate, track and resolve client concerns; identify trends and implement solutions.

• Assist the Outside Sales Managers in growing our core business within our existing client base.

• Ensure optimal client feedback to Account Leaders, Sales Management or other departments with regard to: project requirements, enhancements, and success.

• Coordinate the account strategies and actions of all business units for our key accounts.

• Help manage the overall client satisfaction and profitability of assigned accounts.

• Build and maintain program budgets

• Execute billing and accounting procedures for assigned projects

• Manage rapid-turnaround projects (7-10 business days)

Who You Are

• What You’ll Bring With you:

• Direct mail marketing or similar experience required

• Ability to work autonomously and in a fast-paced environment

• PC proficient, including familiarity with the Microsoft Office Suite specifically proficient in Excel and PowerPoint

• Excellent written, verbal and interpersonal communication skills

• Attention to detail, follow-through and ability to multi-task

• Ability to solve practical problems, applying analytical reasoning

• Ability to work well under pressure

• Able to solve complex problems and issues

• Able to recognize and manage new business opportunities

• Why you might stand out from other talent:

• Associate or bachelor’s degree preferred

• Digital Marketing experience a plus

• Automotive Marketing experience a plus

Additional Information

When You Join Us, We’ll Create Something EPIC Together

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.

• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.

• Innovate with purpose. We shape the market with big ideas that drive big outcomes.

• Respect all voices. We embrace differences and foster a culture of connection and belonging.

• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 14 paid holidays

• Time to Recover: Paid sick time

• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance

• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply

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