UL Solutions is focused on making the world a safer, more secure and sustainable place. As a professional services company, UL Solutions’ success is built on the technical expertise of our 15,000 employees across 35+ countries. As such, onboarding in-demand talent is a key component to our talent strategy and the employee experience.

We are seeking a Global Onboarding Manager to join our growing Global People Services team. Reporting to the Director, People Services, the Global Onboarding Manager will work proactively with the Global People Services, field HR, Talent Acquisition and the HR Centers of Excellence to implement processes and systems that empower an extraordinary new hire and onboarding experience. In an effort to forge meaningful experiences for our employees, finding those opportunities that can be “uniquely UL”, this position calls for a creative and dedicated individual who will approach this role with a strong balance of continuous improvement, technical savvy, operational excellence, and innovative drive.

With thousands of employees being hired annually, this role can create an impact felt across the entire global organization in the form of a seamless new hire and onboarding experience. This role can be based out of any UL site globally and will manage a small global team of regional Onboarding Partners.

Position Overview

Owning the operational elements of the pre-boarding and onboarding process, with a focus on the new hire and onboarding experience, the Global Onboarding Manager will balance the strategic and creative elements of designing and launching the new hire/onboarding program, while remaining laser focused on delivering a customer-centric experience that creates a memorable “moment that matters” for our new colleagues.

Key Role Responsibilities:

• Analyzing current and proposed onboarding processes to discover potential gaps and propose efficiencies and future process changes, with a focus on the new hire and onboarding period.

• Crafting and detailing scalable solutions to drive improvement and standardization within the onboarding across our global teams.

• Creating a new hire experience that leverages technology to scale but never loses the human element, ensuring our new hires feel cared for and supported.

• Applying operational dashboards, controls, and reporting to independently audit, track, and drive optimal process adoption and performance across onboarding programs and processes

• Development and management of the new hire and onboarding modules within ServiceNow, with integrations across various systems/vendors (Oracle HR, background checks, etc.)

• Collaborating with Talent Acquisition, HR/COEs, business leaders, candidates, and new employees to assess the efficiency and effectiveness of tools, systems, delivery, and processes

Previous experience and qualifications:

• University degree in Human Resources, Business Administration or related field of study.

• At least 10 years of HR Operations or Talent Acquisition experience, ideally within a global company

• Strong leadership skills with the ability to coach, develop and inspire a global team to go above and beyond.

• Technically savvy with previous experience leveraging technology to support and improve HR processes and the employee experience

• Proven track record of leading HR projects and/or programs; building out new programs or processes from the ground up, preferred.

• A balance between an operational mindset with a flair for the creative in designing and executing on programs and experiences that are globally consistent and compliant, while also being uniquely innovative and driving desired results and outcomes

• Results-oriented with an ownership mentality to drive solutions that require cross-functional collaboration.

• Acts as a continuous learner, role modeling that innovation never ceases and even a strong process has room for improvement.

• Customer-centricity infused in every interaction. A natural inclination to view work and its impact through the lens of the customer.

• Ability to build relationships and use influence to drive results through cross-functional and global teams

• A relentless eye for quality in the work of the team

• External awareness in staying ahead of advancements in market practices and technologies, with the ability to evaluate what is right for UL Solutions

• A global mindset, deriving energy from learning from colleagues from around the world

  What you’ll experience working at UL:

• Mission: For UL Solutions, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.

• People: Ask any UL Solutions employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL Solutions. We’re able to deliver the best because we employ the best.

• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.

• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

• Total Rewards: All employees at UL Solutions are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

  Learn More:

  Working at UL Solutions is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.

  Curious? To learn more about us and the work we do, visit UL.com.

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A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.