Job Information
Marriott Director of Catering & Event Management - Franchised in Franklin, Tennessee
Job Number 24135359
Job Category Event Management
Location Franklin Marriott Cool Springs, 700 Cool Springs Blvd., Franklin, Tennessee, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Chartwell Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The ideal candidate for this position
Is a seasoned catering professional looking to lead a team. The director is responsible for planning and leading the catering sales and convention services team across the Franklin Marriott Cool Springs Hotel and Convention Center. The Director of Catering and Event Management will be responsible for the financial and budget goals of the catering department, will engage in active selling strategies to solicit and close local, group, and association business. The director will also oversee the daily management and employee relations of the Catering and Event Management Team.
What you will be doing
Provide day-to-day leadership to a team of on-property catering sales & event planning team.
Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high-value accounts in the market and implementing effective catering sales deployment strategies to grow market share.
Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations, and other hotel departments to monitor guest satisfaction.
Manages the hotel's catering sales efforts, including local and group/convention business.
Solicits/books local catering business and develops group business.
Develops and manages catering sales revenue and operation budgets, monitors adherence to space release guidelines, and provides forecasting reports.
The position also is responsible for the event management from sales group turnovers to include:
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high-level service throughout the pre-event, event and post-event phases of property events
Ensures a seamless turnover from sales to service back to sales
Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events
Manages group room blocks and meeting space for assigned groups
Adheres to all standards, policies, and procedures
Participates in customer site inspections and assists with the sales process when necessary
Acts as liaison between salesperson and customer throughout the event process (pre-event, event, post-event)
Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups
Reviews billing and payments with clients
Handles any guest issues
Reviews, manages guests feedback and guest satisfaction results with associates
Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details
Other duties as assigned.
This position reports to the Director of Sales and Marketing
Education
Bachelor's degree from a four-year college or university; or equivalent combination of education and relevant experience preferred.
Two to four years of hotel catering sales experience or employment in a related position or field. Leadership experience is required.
Marriott Consolidate Inventory (CI) experience a plus!
Benefits
Hotel and other Travel discounts
Medical
Dental
Vision
Life Insurance
Supplemental Insurance
Long/Short Term Disability
401-K
Professional Development Opportunities
Competitive Compensation plus incentives!
This company is an equal opportunity employer.
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