POSITION: Tax Technician DEPARTMENT: Tax Grade: 22 Starting Salary: $32,318.00 Position Number: 414016 Posted: June 24, 2024 Closing Date: Until Filled

GENERAL DEFINITION OF WORK Performs intermediate technical and administrative support work assisting citizens with questions and forms, preparing, maintaining and updating real records and files, and related work as apparent or assigned. Work is performed under the limited supervision of the Tax Administrator.

Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

• Provides customer service to tax payers; assists taxpayers, staff and the general public with questions and requests ensuring accurate information; provides appraisal cards, reports, digital data tax maps to customers, interprets and communicates North Carolina laws.
• Manages County tax records associated with property transfers, personal property, elderly/disabled exemptions and address changes; processes and enters parcel information; verifies data for accuracy.
• Performs motor vehicle valuations and billings; processes Department of Motor Vehicle reports.
• Creates a variety of documents including correspondence, logs, labels, reports, memoranda, etc.; checks items for clerical accuracy and completeness; assists with printing building permits and verifies information; calculates, prepares and mails discovery notices.
• Calculates property values; generates appropriate bills.
• Researches, verifies and transfers deeds; assists mortgage companies; maintains appraisal card bill and map billing. Receives monies for maps, cards, reports and appraisal accounts.
• Assists with tax collections by processing payments, providing tax due information and researching delinquent payments and undeliverable mail.
• Receives, sorts, processes and distributes incoming and outgoing mail.
• Greets visitors; answers telephone; provides information; forwards calls to appropriate party; assists the public with the completion of standardized records or documents; directs visitors to appropriate party.

Knowledge, Skills and Abilities

• General knowledge of standard office methods, techniques and procedures using business English, spelling and arithmetic;
• Skill in the operation of data entry equipment;
• Ability to operate standard data entry and office machines;
• General knowledge of tax programs, policies and procedures;
• Ability to prepare and maintain detailed financial records and reports;
• Ability to make arithmetical calculations quickly and accurately;
• Ability to make decisions relating to assigned operations in conformance with applicable laws and policies;
• Ability to establish and maintain effective working relationships with associates and the general public.

Minimum Training and Experience

• High school diploma or GED and moderate experience in tax collection, accounting, finance,
• ORequivalent combination of education and experience.

SPECIAL REQUIREMENTS

• Successful completion (within two years of employment) of the NC SOG Listing and Assessing.
• Valid N.C drivers license.
• Willingness to attend classes for higher level positions within the tax office.

HOW TO APPLY:

• Applicants must register with NCWorks at www.ncworks.gov.
• Please submit a PD-107 application, found at www.maconnc.org
• Completed Applications may be submitted to:Macon County NCWorksCareer Center, 5 West Main Street, Franklin, NC 28734 or e-mailed to: MaconCounty@ncworks.gov

*MACON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER/AD