::: {#description aria-label="Description"} ::: {#jobDesc-row}

[]{#jobDesc}

SUMMARY:

A Branch Manager is responsible for the planning and organization of daily operational activities as assigned to the branch, including servicing accounts, cashiering and customer relations to maintain a high quality of service and operational efficiency.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Oversee the implementation of operational and retail functions within the bank.
• Oversee and manage all lobby employees.
• Work in conjunction with Human Resources on recruitment and hiring candidates for openings.
• Execute job assignments, performance appraisals, salary recommendations, counseling, disciplinary actions, and terminations in coordination with Senior Management and Human Resources.
• Ensure optimal scheduling of personnel to achieve efficient staff utilization and adequate customer service coverage.
• Proactively recommend products to both existing and new customers as opportunities arise.
• Manage operational and retail functions across additional locations within the market area.
• Organize and provide training on operational procedures and bank policies; conduct regular staff meetings to ensure ongoing compliance and performance.
• Engage with customers to sustain and enhance existing relationships and address any issues or concerns.
• Represent the bank in business development initiatives and at civic and community events.
• Facilitate effective communication between the branch and senior management.
• Implement and uphold security measures to safeguard against criminal or fraudulent activities and mitigate risks.
• Review and authorize transactions requiring overrides.
• Prepare and review loan documentation.
• Serve as a paying/receiving teller and Personal Banker as needed.
• Adhere strictly to the Bank Secrecy Act and all relevant regulations.
• Possess and maintain an in-depth knowledge of the banks products, programs, and services to effectively train and motivate staff in their promotion and sale.
• Perform additional duties and special projects as assigned.

WORKING CONDITIONS:

• Air-conditioned office environment.
• Consistent and timely attendance is required to ensure uninterrupted operational efficiency and exemplary service delivery.

PHYSICAL DEMANDS:

• Sit for extended periods of time.
• Walk, stand, bend, squat, twist, and reach.
• Simple grasping and fine manipulation
• Extended keyboarding

::: :::

Qualifications

::: {#qualifications aria-label="Qualifications"} ::: {#jobQualifications-row}

[]{.fbTex}

::: :::