Marketing Program Specialist

Location: Fort Wayne, IN

Level: Salaried

Company/Division: Do it Best - Marketing

Reports to: Digital Marketing and Programs Manager

Travel: Up to 10%

About the Role:

This position is responsible for the day-to-day administration, education, and support of Do it Best Corp. Marketing Programs. The team member will act as a liaison between Do it Best, our members, and our vendors. The team member must be proactive in solving problems for members. The Marketing Program Specialist also coordinates the creation of marketing materials for direct or field staff distribution.

Responsibilities:

• Promote marketing programs at all Do it Best Corp. Markets and elsewhere as necessary

• Understand savings realized to members by switching to our programs

• Travel to market (2x per year) to support members, promote programs, educate on relevant topics, and assist in completing enrollment in programs

• Provide and/or help develop educational seminars for members on relevant topics

• Attend training on programs to be the subject matter expert in the policies, procedures and related systems

• Contribute to decisions about potential new programs/products

• Work with Accounting to provide financial reporting and billing and assist in resolving issues for Do it Best and members, following all policies and procedures

• Provide monthly and YTD volume and rebate reports to manager

• Prepare mass billing on a tight schedule Handle member issues, provide appropriate solutions or alternatives within a short timeline, and follow up with members, vendors and colleagues to ensure resolution

• Protect confidential information appropriately

Education and Experience

• Bachelor’s degree in Business Management, Sales and Marketing, Communications preferred, or equivalent work experience preferred

• 1-2 years of applicable, related experience in system support or marketing preferred

Skills and Abilities

• Strong verbal and written communication skills

• Ability to communicate with member-owners, vendors, staff, and upper management

• Ability to manage multiple projects simultaneously with precision and attention to detail

• Excellent organizational skills

• Strong customer service skills

• Ability to work independently and adapt to change

• Using a computer and sitting or standing for long periods of time

  Benefits available to you:

• Full insurance benefits package including Medical, Dental, & Vision with a premium free plan available

• Paid time off to foster work/life balance

• Profit sharing

• Bonus Pay opportunities

• Retirement funding opportunities

• Education reimbursement

• Health club reimbursement

• Career advancement opportunities

  Please note that for this role, relocation assistance is not available. Candidates should be willing and able to work in Fort Wayne, IN without the need for relocation support. We encourage local candidates or those already planning to move to the area to apply.

  About Do it Best:

  At Do it Best, we take pride in being the only U.S.–based and member-owned hardware & lumber/building material buying cooperative in the home improvement industry. We have made it our philosophy to serve over 3,800 member-owned locations across the United States and in over 50 countries by offering a full menu of exceptional merchandise and services to increase our member’s market share and profitability. By reaching over $4 billion in annual sales, Do it Best is the second largest co-op in the industry. Our success stems from our mission to make the best better, and our goal to help our members grow and achieve their dreams.

  Culture:

  Each team member is valued as a real, whole person, with their own intrinsic value and certainly not treated like a number. We do our best to support your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We also encourage authentic relationships by hosting social events and fostering a culture where you can make lasting friendships. In fact, the three aspects of careers at Do it Best that our team members value most are the culture, the compensation, and the reward.

  Our Philosophy: Serving others as we would like to be served

  Our Mission: Making the best even better

  Our Goal: Helping members grow and achieve their dreams