This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4185119

Fort Smith Customer Service Roles Customer Service At Foundever , experience is everything:

At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance.All calls are inbound calls only - no cold calling.

Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions.

Location Requirements:Must reside within driving distance of our Fort Smith, AR location.You will be working onsite at4600 Towson Ave #275, Fort Smith, AR 72901.

Skills, Knowledge, & Abilities:

• Active listening skills, effective verbal and written communication skills
• Ability to solve complex situations, utilizing questioning and deductive reasoning skills
• Demonstrated ability to navigate multiple systems
• High service-aptitude with personal drive to serve/display compassion and empathy
• Willingness to learn and develop skills to improve your work performance

Benefits:

• Pay 17\$/H
• 100% paid Professional Training at \$15/H
• Expected hours: No less than 40 per week, Weekends as needed
• 401(k)
• Medical, Dental, Vision and Wellness Benefits
• Employee Assistance Program (EAP)
• Paid Time Off
• Employee discounts
• Referral Bonuses
• Internal Mobility (84% of our managers are promoted within)