We are looking for a knowledgeable and experienced window and door service technician who can independently troubleshoot service concerns and initiate repair. Likewise, this position offers the career path to become a Quality Control personnel for the territory. Those who apply should have exceptional in-home customer service skills and the ability to present the company well.

Service Technician Responsibilities

• Perform initial inspection and repair any identified issues while on-site; or implement a solution plan if needed.

• Assess and report any quality issues in reference to the installation process.

• Produce timely and detailed service reports.

• Check and update field automation systems and databases.

• Adhere to company procedures and protocols.

• Be a team player willing to help installation crews and warehouse as needed.

Requirements

• MUST have Service Technician and/or installation experience with windows and doors.

• Maintains the highest level of customer service and professional attitude.

• Detail oriented.

• Quality and precision focused.

• Dependable and hardworking.

• Bilingual in English/Spanish is a plus!

If you can perform all on-site activities in relation to installation, repair, management, and maintenance of projects, you are highly encouraged to apply!

Benefits

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance