Description

We are offering a contract to permanent employment opportunity for an Administrative Assistant in the insurance industry. The role primarily involves handling customer service and administrative tasks to ensure smooth operations.

Responsibilities:

• Provide excellent customer service, ensuring all inquiries are handled with professionalism and kindness

• Efficiently manage email correspondence and respond promptly to all communications

• Conduct regular follow-up calls to customers, maintaining an achievement oriented demeanor

• Utilize Microsoft Excel extensively for data entry tasks, including entering and organizing data

• Streamline processes and offer suggestions for simplifying data entry tasks where applicable

• Utilize ChatGPT for responding to emails swiftly and effectively

• Ensure accurate record keeping of customer credit applications and records

• Monitor customer accounts regularly and take necessary actions as needed

• Proficiently use Microsoft Outlook and Microsoft Word for various administrative tasks

• Handle both inbound and outbound calls, providing information and assistance as needed.

Requirements • Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, and Microsoft Word

• Experience in managing both inbound and outbound calls

• Strong customer service skills with a focus on delivering high-quality service

• Proven ability to handle data entry tasks with a high degree of accuracy

• Excellent email correspondence skills, ensuring clear and detail-oriented communication

• Experience in answering inbound calls promptly and with attention to detail

• Knowledge of ChatGPT or similar AI tools would be a bonus

• Familiarity with the insurance industry and its terminologies is desirable

• Strong organizational skills with the ability to multitask and prioritize tasks effectively

• High attention to detail and problem-solving skills

• Ability to work independently as well as part of a team

• Excellent verbal and written communication skills

• High school diploma or equivalent; higher degree in a relevant discipline will be appreciated.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .