The Quality Control Manager (QCM) serves as the contract’s subject matter expert on all quality assurance, compliance, and accreditation issues.

Responsibilities

The Quality Control Manager (QCM) serves as the subject matter expert on all quality assurance and safety compliance issues. The QCM develops, maintains, and revises all assessment instruments to ensure that the contract is maintaining its compliance to organizational, contracting client, and/or other regulations, and guidelines. This is a Senior level position which also serves as the contracts liaison regarding the interpretation of all compliance and accreditation policies and guidelines.

• Develops a Quality Control Plan (QCP) and annually leads the revision.

• Leads ISO 9001:2015 compliance audits and accreditation.

• Develops lessons plans, scenarios and exercises to train managers, supervisors and employees in quality principles.

• Develops performance metrics to address quality assurance, customer satisfaction, quality rejections/reworks and observations.

• Oversees the Root Cause Analysis program, Gap Analysis Audits, Quality Management System audits.

• Manages the site-specific quality data base.

• QCM is primarily accountable for ensuring that all rules, regulations, and guidelines are communicated to all impacted areas throughout the contract.

• Develops reports for management regarding the effectiveness of the contract’s compliance areas.

• Recommends process improvements based on inspection results, data and customer requirements/recommendations.

• Developing and/or maintaining a system of data management for corrective action recording and reporting.

• Documents reviews through formalized reports with assessment of the areas and recommendations for improvement.

• Meets with department managers to determine whether the area is in compliance with the organization, contracting client, expert in the area of interpreting the compliance and accreditation criteria based on organization, contracting client, or outside party requirements.

• Performs contract level operational reviews and audits of all functional areas as required by a published schedule, accurately reporting any findings of noncompliance, and recommending appropriate corrective actions.

• Serves as the contract’s liaison to the organization, contracting client, and/or other outside party to ensure that all inquiries are responded to in a timely manner.

• Leads quarterly quality improvement board.

• Assists in the hiring of supervisors and employees to include job fairs, interviewing candidates and supporting the Akima hiring process.

• Active support and participation in the ESH program.

• Develops and executes project plans to support quality initiatives.

Qualifications

• Ten (10) years as a quality control manager on a US federal government service contract.

• Five (5) years working Intelligence Community of Department of Energy experience working supporting facilities operations and maintenance.

• Five (5) years’ experience in the implementation of International Organization for Standardization.

• Five (5) years’ experience in the successful implementation and annual revision of a Quality Control Plan.

• Strong personal leadership, management, and organization skills as well as the ability to integrate and harmonize diversified functions to provide overall efficient and effective contract operations.

• Excellent interpersonal and communication skills.

• Exemplary attention to detail.

• Maintains sensitivity to, and report on, instances of fraud, waste, and abuse.

• Proficient at the suite of MS Office (MS Word, Excel, PowerPoint, Sharepoint).

• Ability to analyze Site specific data from the computerized maintenance management system.

• Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use.

• Must be able to make presentations to employees at all levels. Must be able to write cohesive and comprehensive documentation.

• Bachelors Degree from an accredited academic institution.

• The QCM shall be knowledgeable in compliance and assessment principles, involved in performance of and compliance in contract operations

• Monitors and assesses the performance of self, others, and organizations to make improvements or take corrective action

• Has the ability to plan, implement and evaluate programs to ensure contract compliance

Desired Qualifications:

• Five (5) years' experience working in Environmental Safety and Health

• Implementation of ISO 9001:2015 Quality Management System

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

Job ID

2024-3161

Work Type

On-Site

Company Description

Work Where it Matters

Akima Support Operations (ASO), an Akima company, is not just another federal facilities contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASO, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, ASO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, ASO delivers comprehensive services for facilities, maintenance, and repair and critical services required to operate and sustain facilities and equipment of all sizes.

As an ASO employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).