Posting Detail Information

Working TitleResidential Coordinator

Position LocationFort Collins, CO

Work LocationPosition is fully in-office/in-person

Research Professional PositionNo

Posting Number202500152AP

Position TypeAdmin Professional/ Research Professional

Classification TitleProf/Indiv Contrib III

Number of Vacancies4

Work Hours/Week40

Proposed Annual Salary Range$50,000 - $52,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

• Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)

• Explore the additional perks of working at CSU here.

• For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .

• Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !

Desired Start Date

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on02/23/2025

Description of Work Unit

Housing and Dining Services

Housing & Dining Services ( HDS ) is a multifaceted auxiliary organization responsible for management of on-campus housing facilities, residential dining, conferences, and the CSU Mountain Campus. Other areas within HDS include the RamCard, communications, sustainability, facilities, human resources, technology services, workplace inclusion, talent management, outreach, and business services. Approximately 450 full-time staff and 1,700 hourly and student staff serve the nearly 8,000 students who live on campus, as well as numerous campus and community guests. We strive to provide our residents and guests with safe living environments, quality dining, and exceptional co-curricular experiences. We accomplish this through sound fiscal and operational management strategies, and an emphasis on the development of programs and services that are designed to enhance personal growth and global engagement. Our staff exemplify our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation, and stewardship in support of the CSU Principles of Community.

University Housing

University Housing is responsible for 15 on-campus residence halls and four apartment communities housing nearly 8000 residents ranging from first-year students to families. The mission is to create vibrant and inclusive communities throughout students’ on-campus housing experience, while enhancing learning, personal/social growth, and global engagement. Our goal is to provide University Housing staff inclusive environments that fosters holistic professional development, which supports their work with students, campus partners and guests in a variety of areas in their lives and develops learning communities where residents can thrive and be retained as successful students.

Colorado State University

Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all of the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000-foot peaks, and offers access to numerous cultural, recreational and outdoor opportunities

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CSU Land Acknowledgement

Colorado State University acknowledges, with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.

CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Americans and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.

Position Summary

The Residential Coordinator position represents an evolution of what many have known as a hall director, resident director, or resident manager position. To address the complex demands and increasing workloads that hall/apartment/resident director/manager positions have experience, University Housing has re-envisioned the role into one where a set of Residential Coordinators manage a region of residential communities together – each focused on their own specialty they oversee for their assigned region.

The Residential Coordinator is responsible for fostering an environment for students conducive to both personal and academic growth and achieving the objectives of a successful University Housing program that connects to the academic mission of CSU . This position coordinates and administers a core aspect of a University Housing program across an assigned region of residential communities, possibly including the development and support of a Residential Learning Community and/or Themed Community.

Responsibilities associated with this student-centered position may include the following based on the staff member’s assignment to one of the three functional areas below for their region of 1,500-2,000 students:

• Community Development

• Managing all areas of community development

• Co-advising of a community council, where applicable.

• Development and assessment of student engagement

• Wellbeing

• Supporting students of concern

• Addressing bias-related behaviors

• Supporting students’ academic success as well as student support initiatives

• Student conduct & Operations

• Adjudicating student conduct cases

• Overseeing all safety and security functions

• Providing operational oversight of facility and occupancy functions

The selected candidate will be well-organized and able to work well under pressure with multiple and consistently changing priorities. To be successful in this position, the Residential Coordinator must have excellent interpersonal and written communication, organizational skills, supervision skills and experience with taking initiative. In addition, the Residential Coordinator will need a strong ability to establish and maintain effective and collaborative working relationships with multiple constituents including campus offices, students, staff, faculty members and various other community groups. An expressed and demonstrated commitment to diversity & social justice and student development is critical for this position.

In addition, experience working with diverse individuals such as non-traditional aged, religiously diverse, gender, international, people with disabilities, gay, lesbian, bisexual and transgender, and persons of color is essential to be effective in the Residential Coordinator position.

Required Job Qualifications

• Bachelor’s degree in a related field by start date

• Demonstrated commitment to student development and community development

• A demonstrated knowledge of, and relevant ability to work with, culturally diverse communities

Preferred Job Qualifications

• Master’s degree in Student Personnel, Higher Education, Counseling, Social Work or a related field by start date

• Demonstrated commitment to academic success (i.e. working with residential learning communities, faculty members, academic focus programs/initiatives, etc.)

• Student conduct experience

• Crisis management experience

• Previous supervision experience (minimum of 9 months experience)

• Previous University Housing live-in experience

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty CategoryStaff Selection, Supervision and Development

Duty/Responsibility

• Recruit, hire, train, supervise, mentor, and advise graduate and undergraduate staff including1 graduate assistants and 12 – 40 undergraduate student staff

• Provide guidance to direct reports regarding professional development needs, career development, and career decisions

• Schedule and conduct individual or group meetings with direct reports

• Serve as a positive role model for staff and students, including projecting a positive attitude toward the position, department, and institution

• Serve as a mentor and role model to direct reports in relation to performance expectations, professional development, and student staff development/leadership

• Collaborate with Assistant Director for Selection, Training, and Development and Coordinator for Training & Staff Selection to provide training for staff in the areas of community development, supervision, diversity and social justice and crisis management, and other Housing competencies.

• Implement the evaluation process for graduate staff, and paraprofessional staff.

• Participate in the selection, training, and mentoring of graduate and paraprofessional staff for a 12-month operation.

• For the halls open at breaks, assist in the staffing and management of Break Housing.

• For the halls open for Summer Session, assist in the staffing of Summer Session Housing for students in residence halls.

• Partner with the Student Affairs in Higher Education Master’s Degree program for selection, supervision, and evaluation of graduate assistantships in University Housing.

• Counsel, consult, and advise students on an individual and group basis as necessary, and refer when appropriate to proper resource agencies on campus.

Percentage Of Time15

Job Duty CategoryFunctional Area Assignment

Duty/Responsibility

Provide supervise and implement the work forone of three functional areasacross a region of residential communities:

• Functional Area 1: Community Development

• Initiate, plan, support, and evaluate community building and intentional learning strategies from a Residential Curriculum framework that is consistent with the goals and mission of the Office of University Housing and Department of Housing and Dining Services

• Collaborate with the Assistant Director overseeing Residential Curriculum & Partnerships in planning and implementing a community development plan that meets the needs of a diverse student population

• In partnership with the Coordinator for Curriculum & Assessment, assess students’ residential experience on a monthly basis, through both qualitative and quantitative information, utilizing the Student Voice/Campus Labs online assessment, focus groups, and other methods. Collaborate with the Assistant Director for Assessment on methodology and data analysis to identify changes and improvements for student development.

• Co-advise Hall Council with the assigned graduate student for the region, providing leadership development to officers, mentoring related to planning and setting a vision, assisting with budget management, and supporting programmatic initiatives of organization, where applicable.

• Recruit students to participate in University-wide involvement and leadership opportunities

• Support and implement Residential Learning Community ( RLC ) when located in residence hall in conjunction with academic sponsor; includes connecting with faculty, planning programs, supporting undergraduate staff, assessing outcomes, attending events, and recruiting students to participate in the RLC

• Manage the designated community development budget for the region, purchasing community development supplies for the graduate and undergraduate staff team

Functional Area 2: Wellbeing

• Mentor and coach student staff to successfully support and participate in academic success programs, retention efforts, and academic initiatives

• Counsel, consult, and advise students on an individual and group basis, and refer when appropriate to the proper resources/agencies on campus

• Work directly with students of concern and relevant campus partners

• Manage student caseload, in collaboration with student case management

• Lead follow-up efforts with students regarding reports from the university’s “Tell Someone” online referral form

• Collaborate with the Associate Director of University Housing and the Assistant Director overseeing the Diversity, Equity, Inclusion, & Justice functional area to respond to, in partnership with staff and campus departments, bias motivated incidents and crimes in the residence halls.

• Facilitate GPA goal setting conversations with Resident Assistant staff, floor communities, and individual students

• Coordinate recognition for individual students and floor communities who have earned high GPAs

Functional Area 3: Conduct & Operations

• Adjudicate student conduct hearings, utilizing an educational and restorative approach

• Assign equitable educational and restorative sanctions

• Maintain accurate and timely records in records management system, Maxient

• Engage in student conduct specific training

• Facilitate diversion workshops hosted by the Student Resolution Center and University Housing in Fall and Spring semesters for students who violated housing policies

• Manage student caseload, under the direction of Student Conduct Services and University Housing

• Facilitate HDS safety initiatives and functions within the hall

• Collaborate with HDS Occupancy and Operations staff on room conflicts and apartment/room changes; assist staff in resolving interpersonal and inter-group conflicts as needed

• Provide oversight for facilities issues and delegate to the region’s other Residential Coordinators as needed

Percentage Of Time60

Job Duty CategoryAdministrative & Crisis Management

Duty/Responsibility

• Participate in the on-call duty rotation for 8,000 students; support campus crisis management and response to critical incidents within HDS

• Provide campus-wide on-call service during breaks and summer (serving conference guests and summer session students)

• Participate in regular University Housing Team meetings

• Lead and facilitate Management Team meetings for assigned hall/apartment: Community Desk Manager, Environmental Technician Supervisor, Maintenance Lead, Dining Hall Manager, and Residential Learning Community Sponsor

• Address and resolve student and parent/family issues based on excellent customer service principles and communicate all information to direct supervisor and others

• Oversee the opening and closing of the region’s residential communities, coordinating procedures with the Community Desk Manager,

• Maintain office hours for visibility and problem solving for students and guests

• Summer duties as assigned, including working with summer conferences, Ram Orientation, or summer school

• Serve as an advocate for Residence Hall Association and support National Residence Hall Honorary; nominate students and staff for “Of the Month” Awards

• Participate in collateral assignments with various offices throughout campus in order to enhance skill development and serve the needs of students throughout the campus community

• Participate in University, Divisional, and Departmental development activities

• Attend regional or national workshops/conferences for continued development and training

• Stay current in higher education, employee learning, diversity and social justice, etc. (through readings, trainings, workshops, conferences, etc.)

• Develop connections with staff in various University offices, including but not limited to Student Diversity Programs and Services, CSU Police Department, CSU Health Network, Collaborative for Student Achievement, Student Resolution Center, Training and Organizational Development, in order to provide resources for students and build connections across the campus community

• Fulfill other duties assigned by the Office of University Housing or Department of Housing & Dining Services

• Participation in evening and weekend programs, activities, and events

Percentage Of Time15

Job Duty CategoryDiversity, Inclusion and Social Justice

Duty/Responsibility

• Support residents and cultural groups in crisis

• Collaborate with the Office of International Programs to support international students in residence halls and apartment communities.

• Demonstrate personal and professional commitment to diversity and social justice by involvement in teaching, research/creative activity, and service to the profession and/or cultural activities

• Collaborate with the Associate Director of University Housing, the region’s assigned Assistant Director of University Housing, as well as the Assistant Director overseeing the Diversity, Equity, Inclusion, & Justice functional area in the development of goals and objectives for the University Housing Staff to create socially-just communities in the residence halls that embrace student development, respect individual differences and enhance the delivery of services to residents.

• Collaborate with other campus departments to provide resources for diversity and social justice in the residence halls.

• Provide mentoring consultation to professional and graduate staff in the area of diversity, equity, inclusion and social justice

Percentage Of Time10

Application Details

Special Instructions to Applicants

To apply, please submit a cover letter and resume addressing your work experience, education, certifications and any other relevant information and provide the contact information for three professional references. References will not be contacted without prior notification to candidates.

For full consideration, please apply by 2/23/2025. Within your application please make sure to align your applicable experience with the minimum and preferred qualifications in the posting.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)

Search ContactAnthony King; 970-491-4703; anthony.king@colostate.edu

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.

Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested3

Maximum Requested3

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Cover Letter

• Resume

Optional Documents