Pay Range: $99,342 - $111,263 (min - 12% above min) Hours/day: 8 Work calendar days: 260 Duration of position: Ongoing Benefits include: Health insurance, dental insurance, life insurance, PERA retirement, paid time off, short and long term disability, access to employee walk-in clinic, as well as other optional benefit elections.

SUMMARY:

Responsible for the advancement, support, maintenance, operation and planning of the enterprise technical systems including, but not limited to data storage services, server operating systems, enterprise imaging, email system, data backup and recovery systems, and data access security. Responsible for leading capacity planning,functional and technical design of enterprise systems, and the resolution of complex problems. Executes enterprise system design (functional and technical), planning, and implementation. Leads and mentors in troubleshooting escalated issues related to system failures and problems. Acts independently to troubleshoot complex problemsimmediately to avoid costly down time and service outages. Performs daily systemmonitoring including verifying the integrity, security and availability of all hardware, server resources, systems, and key processes.

JOB TASKS:

1. Work with leadership to develop and maintain a long-term technology roadmap that aligns with the business strategy to drive innovation and ensure the organization's sustained success. Define, guide, and continuously evolve the organization's technology landscape to meet future needs effectively.
2. Collaborate with cross-functional teams and stakeholders to address complex technical challenges, develop effective solutions, and ensure alignment with district initiatives and programs. Enhance system performance and optimize the user experience across the district.
3. Create and implement comprehensive technical documentation, training materials, and knowledge base articles to enhance knowledge sharing, team efficiency, and the overall user experience for IT staff and District users.
4. Perform daily system monitoring, including verifying the integrity, security and availability of all hardware / virtual environments, server and system resources, and key processes; reviewing system and application logs; and verifying completion of scheduled jobs such as backups. Monitor and test server systems for consistent, dependable performance.
5. Manage all aspects of district endpoint devices, including configuring, deploying, centrally managing, and applying regular OS patches and upgrades. Implement operating system enhancements and upgrades to improve the reliability and performance of central systems.
6. Manage, administer, and advance all aspects of Microsoft O365, including but not limited to Azure, Security, Compliance, Identity, Exchange, SharePoint, Teams, and related services.
7. Manage, administer, and enhance all aspects of Google Enterprise, including but not limited to security, compliance, Google Workspace services, Identity, Drive, Docs, Sheets, Slides, Meet, and Chat.
8. Oversee and maintain all aspects of the District's email, eDiscovery, and legal compliance systems, ensuring data integrity, security, and adherence to legal and regulatory requirements while implementing best practices for system efficiency and reliability.
9. Mentor and assist/develop level 1 system administrators in creating and maintaining systems, focusing on performance, reliability, standards, and best practices. Drive improvement of team processes and standards. Additionally, create comprehensive documentation and training materials to enhance knowledge sharing and team efficiency.
10. Collaborate with team members to prioritize assigned projects, ensuring the timely delivery of highquality deliverables that meet requirements. Adhere to established standards and best practices throughout the proj ct lifecycle. Actively contribute to project teams to achieve overall objectives. Adapt to evolving district goals and shifting organizational priorities. Provide ongoing maintenance and post-implementation support to sustain the functionality and success of projects.
11. Consistently update assigned tickets and tasks, recording progress and key details in tracking tools to uphold transparency and accountability. Proactively create and manage tasks in tracking systems as needed to maintain organization, prioritize workloads, and meet deadlines. Actively address issues as they arise, working collaboratively with team members to overcome challenges and achieve project objectives effectively.
12. Utilize strong problem-solving and analytical abilities to identify, troubleshoot, and resolve technical issues. Analyze complex systems, determine root causes, and implement effective solutions to improve performance and efficiency.
13. Communicate effectively by translating technical concepts for non-technical audiences, collaborating across teams, and aligning solutions with business goals.
14. Deliver consistent, quality, user support by providing consultative customer service, resolving issues efficiently, and translating technical concepts into clear, user-friendly solutions.
15. Pursue continuous professional development by staying updated on district technology standards, industry trends, and emerging skills, while embracing challenges and maintaining a growth mindset.
16. Perform other duties as assigned.

EDUCATION, EXPERIENCE, AND LICENSES REQUIRED: Bachelor's degree in computerscience, information technology or related field

Six years of related progressive experience

Equivalent combination of education and experience acceptable

Criminal background check required for hire