ASE is seeking a Telephone Technician responsible for working on its Nortel legacy and Cisco voice over IP (VoIP) and voice over secure (VoSIP) phone systems, which include telephones, cabling, voicemail systems, conference systems, and for the planning, installation, maintenance, and repair of phone systems and phone infrastructure.

Responsibilities

• Performs daily operations, preventive and on-site maintenance of non-secure and secure telephone systems to include inside cable plant, distribution frame, communications closets, and telephone instruments (including Cisco VoIP, POTS lines and phones, VoSIP, Nortel Option 61C, Nortel Call Pilot, Avaya Aura Communications Manager, Communications Manager Messaging and Avaya System Administration Tool)

• Provides technical support for secure and non-secure voice systems including associated equipment; responsible for all telecom items such as: cable plants, distribution frames, and communications closets, etc.

• Conducts installation/de-installation, troubleshooting and repair of telephone equipment and lines in accordance with Sensitive Compartmented Information Facilities (SCIF) regulations and requirements.

• Connects analog and digital telephones at the Main Distribution Frame and Intermediate Distribution Frame closets using 110 blocks, 66 blocks and drop and fiber patch panels.

• Provides system administration of VoSIPs using Cisco Unified Communications Manager administration application.

Qualifications

• High school diploma or GED

• Current TOP SECRET clearance w/ SCI eligibility as recorded in DISS.

• Minimum two years of successful work experience as a telecom technician, including VoSIP experience.

• Ability to interface with individuals at all levels of the organization both verbally and in writing.

• Must be able to travel as needed (25% or less).

• Proficient with MS Office suite (PowerPoint, Excel, Word) and SharePoint.

Desired Qualifications:

• Working experience using Nortel (PBX, BCM, Meridian Voicemail, etc.)

• Working experience using Avaya (IP Office, etc.)

• Working experience using Cisco Systems (VoIP Phones, Call Manager, etc.)

• Experience with ticketing systems (ServiceNow, SCSM) and interacting with service desk requests

Job ID

2025-16444

Work Type

On-Site

Company Description

Work Where it Matters

Akima Systems Engineering (ASE), an Akima company, is not just another federal system support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).