Employee Relations Representative

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Employee Relations Representative

Salary

$59,752.00 - $104,566.00 Annually

Location

Forsyth County, NC

Job Type

Permanent Full-Time

Job Number

25-00468

Department

Dept of Transportation

Division

Human Resources

Opening Date

01/13/2025

Closing Date

1/27/2025 11:59 PM Eastern

Job Class Title

Agency HR Consultant III

Position Number

60015016

Salary Grade

NC18

• Description

• Benefits

• Questions

Description of Work

The North Carolina Department of Transportation, Human Resources (HR) Services section, is seeking a dynamic and experienced HR team member to serve as an Employee Relations (ER) Representative (Agency HR Consultant III) to provide employee relations services to Highway Divisions 9 and 10 and other specifically assigned units. This is a professional, analytical, consultative, and advisory position utilized for the proper and efficient administration of State and Federal laws, rules, and regulations, and department policies and procedures. The ER Representative is responsible for the development, implementation, dissemination, and interpretation of department policies related to employee relations functions, including disciplinary action; performance management; workplace violence; grievances and complaints; mediation of disputes; and the Employee Assistance Program. This position is the primary technical advisor to managers, supervisors, and employees on all employee relations program areas. Responsibilities of the position include:

• Provide consultation/counseling on how to address unsatisfactory job performance, unacceptable personal conduct, and workplace disputes;

• Investigate complaints, grievances, and allegations of workplace violence;

• Recommend appropriate employment actions to maintain a productive work environment with balance and fair treatment of employees and management;

• Assist with preparing formal disciplinary actions to ensure that actions are properly documented and supported;

• Conduct training on ER policies, procedures, and practices; and

• Demonstrate consistent and timely customer service.

  The office workstation will be within the regional territory of either Division 9 (Winston-Salem) or Division 10 (Albemarle), depending on available office space and where the recommended applicant lives. Office locations include:

  Division Ten Office

  716 W Main Street

  Albemarle 28001

  Independence Transportation Park Office

  12033 East Independence Boulevard

  Matthews 28105

  Division 9 Office

  375 Silas Creek Parkway

  Winston-Salem 27127

This position is deemed eligible for hybrid telework under the NCDOT telework policy.

This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

Knowledge, Skills and Abilities / Competencies

• Knowledge of the State Human Resources Disciplinary Action Policy, Grievance Policy, and Separations Policy

• Knowledge of employment law, Merit-Based Hiring Policy, Employee Assistance Policy, the State Human Resources Performance Management Policy, and best practices in employee relations;

• Demonstrated ability to interpret and apply federal and State HR laws, policies, and practices governing HR;

• Demonstrated ability to effectively communicate employee relations law, policy, and procedures, verbally and in writing with a variety of individuals; and

• Demonstrated ability to draft detailed, analytical, accurate disciplinary actions and other documents in accordance with standards, with attention to detail, with proper grammar and style, and with accurate distillation of multiple sources of documentation.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or high school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources, or equivalent combination of education and experience.

Supplemental and Contact Information

Carolyn Childers

919-814-2157

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Which of the following best describes your level of knowledge of the State Human Resources Disciplinary Action Policy, Grievance Policy, and Separations Policy?

• None

• Basic

• Intermediate

• Thorough

  03

  Explain how you have knowledge of the State Human Resources Disciplinary Action Policy, Grievance Policy, and Separations Policy.

  04

  Which of the following best describes your level of knowledge of employment law, Merit-Based Hiring Policy, Employee Assistance Policy, the State Human Resources Performance Management Policy, and best practices in employee relations?

• None

• Basic

• Intermediate

• Thorough

  05

  Explain how you have knowledge of employment law, Merit-Based Hiring Policy, Employee Assistance Policy, the State Human Resources Performance Management Policy, and best practices in employee relations.

  06

  Which of the following best describes the level of ability you have demonstrated interpreting and applying federal and State HR laws, policies, and practices governing HR?

• None

• Basic

• Intermediate

• Thorough

  07

  Explain how you have demonstrated you have the ability to interpret and apply federal and State HR laws, policies, and practices governing HR.

  08

  Which of the following best describes the level of ability you have demonstrated effectively communicating employee relations law, policy, and procedures, verbally and in writing with a variety of individuals?

• None

• Basic

• Intermediate

• Thorough

  09

  Explain how you have demonstrated you have the ability to effectively communicate employee relations law, policy, and procedures, verbally and in writing with a variety of individuals.

  10

  Which of the following best describes the level of ability you have demonstrated drafting detailed, analytical, accurate disciplinary actions and other documents in accordance with standards, with attention to detail, with proper grammar and style, and with accurate distillation of multiple sources of documentation?

• None

• Basic

• Intermediate

• Thorough

  11

  Explain how you have demonstrated you have the ability to draft detailed, analytical, accurate disciplinary actions and other documents in accordance with standards, with attention to detail, with proper grammar and style, and with accurate distillation of multiple sources of documentation.

  Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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